Customer services books

Retail managers will learn how data analysis can be used to optimize pricing, customer loyalty and logistics without...  Read More >>

How to take the pulse of customer emotions weekly without breaking the bank? What would make customers shift their...  Read More >>

Emdad Rashid explains the business phenomenon of UX and what it is and why it's important.  Read More >>

This book examines the extent to which social media marketing influences the customer-based brand equity of higher...  Read More >>

Customer relationship management or CRM is a set of practices that enable companies to analyze customer-company...  Read More >>

Erhöhte wirtschaftliche und politische Risiken, aber auch neue Möglichkeiten der Digitalisierung und des Internets...  Read More >>

Every sales call, he says, is a challenge to test a salesperson’s skills.With his vast range of experience, he provides...  Read More >>

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"You are competing with the top salespeople in your industry for the same customers. For each sales opportunity...  Read More >>

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Charyzma to kompletny pakiet. Suma cech umieszczonych w unikalnej, zindywidualizowanej proporcji. Nie ma przepisu...  Read More >>

You don’t have to choose between acting sustainably and profiting wildly! Learn the secrets of these companies who...  Read More >>

Insiders agree: a company’s most profitable growth strategy is to cultivate customer loyalty. Learn the proven anticipatory...  Read More >>

You already have the most effective tool for maximizing sales in your arsenal. Your stories! Learn how to cash in...  Read More >>

For those who manage multicultural teams, work with diverse customer bases, or negotiate with international suppliers,...  Read More >>

You can’t do it all on your own. Learn how to invest in the relationships that will drive sustainable success.  Read More >>

"Dinero, la palabra mágica. El dinero lleva varias connotaciones, y en efecto, ya Robert T. Kiyosaki, cuando habló...  Read More >>

Customer Service Excellence is a mini-training program in a book designed for customer service professionals, customer...  Read More >>

Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's...  Read More >>

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Dieses Buch zeigt, wie es gelingt, eine optimal ausgestaltete Vertriebsorganisation zu etablieren, die konsequent...  Read More >>

A sales presentation gets you in the door of a customer, but the way you portray yourself, your business, and complete...  Read More >>

The Official 2022 Trading Guide not only provides a comprehensive beginner's training in options trading, but it...  Read More >>

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The Explained! Pocketbook shows how to build a narrative, how and why to harness the medium of audio outreach, and...  Read More >>