Customer services books

4917 books were found.

Developing Relationships, Personalization, and Data Herald in Marketing 5.0

Developing Relationships, Personalization, and Data...

Author: Jasmine Kaur ,  Priya Jindal
ISBN: 9781668444962
Format: Hardback
$422.40

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Childcare Top Tips

Childcare Top Tips

Author: Nick H Williams
ISBN: 9781739602000
Format: Paperback
$54.31

Success leaves clues. But figuring out where they're leading you isn't always easy. You've seen other entrepreneurs...  Read More >>

Applying Metalytics to Measure Customer Experience in the Metaverse

Applying Metalytics to Measure Customer Experience in...

Author: Devesh Bathla ,  Amandeep Singh
ISBN: 9781668461341
Format: Paperback
$353.10

"""This book presents research chapters on emerging trends into the metaverse that is introducing new technologies...  Read More >>

Applying Metalytics to Measure Customer Experience in the Metaverse

Applying Metalytics to Measure Customer Experience in...

Author: Devesh Bathla ,  Amandeep Singh
ISBN: 9781668461334
Format: Hardback
$441.10

"""This book presents research chapters on emerging trends into the metaverse that is introducing new technologies...  Read More >>

Sub-Supplier Management: A Buyer-Centric, Low-Tier Supply Chain Perspective

Sub-Supplier Management: A Buyer-Centric, Low-Tier Supply...

Author: Wolfgang Stoelzle ,  Julia Burkhardt
ISBN: 9783030755775
Format: Paperback
$475.17

This book highlights the latest research on sub-supplier management while also discussing its current state and...  Read More >>

Handbook of Research on Customer Loyalty

Handbook of Research on Customer Loyalty

Author: Debbie I. Keeling ,  Ko de Ruyter
ISBN: 9781800371620
Format: Hardback
$403.65

Identifying customer loyalty as a crucial success factor in contemporary marketing thinking and practice, this innovative...  Read More >>

Managing Customer Experience and Relationships: A Strategic Framework

Managing Customer Experience and Relationships: A Strategic...

Author: Don Peppers (President and Founder of Marketing 1:1, Inc.) ,  Martha Rogers, Ph.D (Founding partner of Marketing 1:1, Inc.)
ISBN: 9781119815334
Format: Hardback
$158.95

Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step...  Read More >>

52+ WAYS TO FILL YOUR BEDS AND GROW YOUR CARE SERVICE

52+ WAYS TO FILL YOUR BEDS AND GROW YOUR CARE SERVICE...

Author: Geoffrey Fairfield
ISBN: 9781739671006
Format: Paperback
$25.88

Helps Care Home and Home-Care Managers to fill their beds and grow their care service  Read More >>

People in Delivery

People in Delivery

Author: Shalini Vallepur ,  Jasmine Pointer
ISBN: 9781801554688
Format: Hardback
$33.61

You might not realise it, but there are people working to help us every day. From healthcare workers to delivery...  Read More >>

Research Anthology on Social Media Advertising and Building Consumer Relationships

Research Anthology on Social Media Advertising and Building...

Author: Information Resources Management Association
ISBN: 9781668462874
Format: Hardback
$3336.30

Presents best practices and strategies of utilizing social media successfully in various business fields to promote...  Read More >>

The Wallet Allocation Rule: Winning the Battle for Share

The Wallet Allocation Rule: Winning the Battle for Share...

Author: Luke Williams ,  Alexander J Buoye
ISBN: 9798212057882
Format: Audio
$97.65

Customer Loyalty Isn't Enough Grow Your Share of Wallet The Wallet Allocation Rule is a revolutionary, definitive...  Read More >>

The Wallet Allocation Rule: Winning the Battle for Share

The Wallet Allocation Rule: Winning the Battle for Share...

Author: Luke Williams ,  Alexander J Buoye
ISBN: 9798212057899
Format: Audio
$110.85

Customer Loyalty Isn't Enough Grow Your Share of Wallet The Wallet Allocation Rule is a revolutionary, definitive...  Read More >>

The Experience: The 5 Principles of Disney Service and Relationship Excellence

The Experience: The 5 Principles of Disney Service and...

Author: Bruce Loeffler ,  Brian Church
ISBN: 9798212058223
Format: Audio
$110.85

Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique...  Read More >>

The Experience: The 5 Principles of Disney Service and Relationship Excellence

The Experience: The 5 Principles of Disney Service and...

Author: Bruce Loeffler ,  Brian Church
ISBN: 9798212058216
Format: Audio
$110.85

Bring Disney-level customer experience to your organization with insider guidance The Experience is a unique...  Read More >>

The Pricing Model Revolution: How Pricing Will Change the Way We Sell and Buy On and Offline

The Pricing Model Revolution: How Pricing Will Change...

Author: Danilo Zatta
ISBN: 9781119900573
Format: Hardback
$61.95

An incisive and accessible blueprint to pricing your company’s products and services In The Pricing Model Revolution:...  Read More >>

The Wallet Allocation Rule Lib/E: Winning the Battle for Share

The Wallet Allocation Rule Lib/E: Winning the Battle...

Author: Luke Williams ,  Alexander J Buoye
ISBN: 9798212057875
Format: Audio
$176.85

Companies spend billions of dollars each year measuring and managing metrics like customer satisfaction and Net...  Read More >>

The Experience Lib/E: The 5 Principles of Disney Service and Relationship Excellence

The Experience Lib/E: The 5 Principles of Disney Service...

Author: Bruce Loeffler ,  Brian Church
ISBN: 9798212058148
Format: Audio
$176.85

Walt Disney World is the most recognized company in the world for service excellence. The book will combine the...  Read More >>

Advances in National Brand and Private Label Marketing: Eighth International Conference, 2021

Advances in National Brand and Private Label Marketing:...

Author: Francisco J. Martínez-López ,  Juan Carlos Gázquez-Abad
ISBN: 9783030769376
Format: Paperback
$448.77

This proceedings volume highlights the latest research presented at the 8th International Conference on Research...  Read More >>

Stealing Genius: The Seven Levels of Adaptive Innovation

Stealing Genius: The Seven Levels of Adaptive Innovation...

Author: Steve Miller
ISBN: 9781640953437
Format: Paperback
$26.99

Improvement is not innovation…and innovation is essential if your aim is to survive in today’s business environment....  Read More >>

Uncopyable Sales Secrets: How to Create an Unfair Advantage and Outsell Your Competition

Uncopyable Sales Secrets: How to Create an Unfair Advantage...

Author: Kay Miller
ISBN: 9781640953635
Format: Paperback
$26.99

Make more sales, grow your network, and become a top earner!   Uncopyable Sales Secrets teaches a foolproof system...  Read More >>

Research Anthology on Social Media Advertising and Building Consumer Relationships, VOL 1

Research Anthology on Social Media Advertising and Building...

Author: Information R Management Association
ISBN: 9781668467091
Format: Hardback
$1533.09

"""This edited research book considers best practices and strategies of utilizing social media successfully throughout...  Read More >>

Research Anthology on Social Media Advertising and Building Consumer Relationships, VOL 3

Research Anthology on Social Media Advertising and Building...

Author: Information R Management Association
ISBN: 9781668467114
Format: Hardback
$1533.09

"""This edited research book considers best practices and strategies of utilizing social media successfully throughout...  Read More >>

Research Anthology on Social Media Advertising and Building Consumer Relationships, VOL 4

Research Anthology on Social Media Advertising and Building...

Author: Information R Management Association
ISBN: 9781668467121
Format: Hardback
$1533.09

"""This edited research book considers best practices and strategies of utilizing social media successfully throughout...  Read More >>

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