Customer services books

4917 books were found.

Promoting Consumer Engagement Through Emotional Branding and Sensory Marketing

Promoting Consumer Engagement Through Emotional Branding...
Author: Monika Gupta , Priya Jindal ISBN: 9781668458976 Format: Hardback	$422.40
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The Art of Waiting: Strategies For Cultivating Patience

The Art of Waiting: Strategies For Cultivating Patience...
Author: Floyd B Pung ISBN: 9798372576735 Format: Paperback	$27.85
The Art of Waiting: Strategies for Cultivating Patience, by Floyd B. Pung, is a comprehensive exploration of the... Read More >>

Customer Service Marketing: Managing the Customer Experience

Customer Service Marketing: Managing the Customer Experience...
Author: Edwin N. Torres (Rochester Institute of Technology, USA) , Tingting Zhang (University of Central Florida, USA) ISBN: 9780367208936 Format: Paperback	$79.99
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Customer Service Marketing: Managing the Customer Experience

Customer Service Marketing: Managing the Customer Experience...
Author: Edwin N. Torres (Rochester Institute of Technology, USA) , Tingting Zhang (University of Central Florida, USA) ISBN: 9780367208929 Format: Hardback	$263.00
This textbook is a comprehensive overview of customer service principles, theories, and practices. Covering classic... Read More >>

Effective Networking Skills

Effective Networking Skills
Author: Gerard Assey ISBN: 9798201257453 Format: Paperback	$42.21
"""Networking is not just about connecting people. It's about connecting people with people, people with ideas,... Read More >>

Crafting Compelling Sales Copy: Tips and Strategies for Maximum Conversion

Crafting Compelling Sales Copy: Tips and Strategies...
Author: Justin Burgess ISBN: 9798371806512 Format: Paperback	$21.09
"""CRAFTING COMPELLING SALES COPY: Tips and Strategies for Maximum Conversion"" This book is a comprehensive guide... Read More >>

The Art of PASS FAIL - Overcoming Objections and Customer Management: How to Persuade Others and Maximize Your Life

The Art of PASS FAIL - Overcoming Objections and Customer...
Author: Steven Shaw ISBN: 9798987367902 Format: Hardback	$131.97
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Becoming a Pioneer - A Book Series- Book 4

Becoming a Pioneer - A Book Series- Book 4
Author: Bimal Shah , Ami Bimal Shah ISBN: 9781088077245 Format: Paperback	$52.77
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Best of springerprofessional.de: Marketing + Vertrieb

Best of springerprofessional.de: Marketing + Vertrieb...
Author: Johanna Leitherer , Eva-Susanne Krah ISBN: 9783658394479 Format: Paperback	$47.49
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Ingeniería de la Persuasión: Ventas y Negocios. Lenguaje y Comportamiento

Ingeniería de la Persuasión: Ventas y Negocios. Lenguaje...
Author: John La Valle , Richard Bandler ISBN: 9798359284615 Format: Paperback	$52.72
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Eat Your Own Lunch: The B2B Client Experience Handbook

Eat Your Own Lunch: The B2B Client Experience Handbook...
Author: Nathalie Schooling , Brendon Bairstow-Klopper ISBN: 9780639708553 Format: Paperback	$58.05
Along with two decades of research, this manual outlines CX strategy development, training, customer journey mapping,... Read More >>

The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

The New Customer Experience Management: Why and How...
Author: Ivaylo Yorgov ISBN: 9781032313412 Format: Paperback	$67.99
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales... Read More >>

The New Customer Experience Management: Why and How the Companies of the Future Address Their Customers' Needs Proactively

The New Customer Experience Management: Why and How...
Author: Ivaylo Yorgov ISBN: 9781032313443 Format: Hardback	$263.00
A comprehensive guide to a burgeoning field, this book shows how to design and implement a future-proof post-sales... Read More >>

Das kundenorientierte CRM-Mindset: Wie profitable Kundenbeziehungen entstehen – so bringen Sie Prozesse, Menschen und Technologie auf Erfolgskurs

Das kundenorientierte CRM-Mindset: Wie profitable Kundenbeziehungen...
Author: Jasmin Altenhofen ISBN: 9783658389628 Format: Paperback	$158.37
Der nach wie vor größte und oftmals ungehobene Schatz von Unternehmen liegt in ihren Kundendaten. Daraus lassen... Read More >>

The Winning Side of the Ask: The Heart and Skills of the Donor-Centric Professional Fundraiser

The Winning Side of the Ask: The Heart and Skills of...
Author: W Terry Whalin , Eric K Hogue ISBN: 9781941555576 Format: Paperback	$65.87
"Any Fundraiser will learn how to develop a highly functional fundraising operation, how to engage donors in respectful,... Read More >>

Insert Giggle Giggle: Laughing Your Way through Raising Kids and Running a Business

Insert Giggle Giggle: Laughing Your Way through Raising...
Author: Kay Paschal ISBN: 9781665302937 Format: Paperback	$52.77
Best Book for Parents Runner-Up - 2023 Zibby Awards WHAT KIND OF MOTHER ARE YOU? How many moms ask themselves... Read More >>

The Customer-Base Audit: The First Step on the Journey to Customer Centricity

The Customer-Base Audit: The First Step on the Journey...
Author: Peter Fader , Bruce G. S. Hardie ISBN: 9781613631607 Format: Paperback	$48.95
As a leader in your organization, you will be very familiar with your organization's key financial statements and... Read More >>

Design Thinking etablieren: So verankern Sie Design Thinking im Unternehmen – bewährtes Vorgehensmodell, Erfahrungen, Fallbeispiele

Design Thinking etablieren: So verankern Sie Design...
Author: Jürgen Gehm ISBN: 9783658372422 Format: Hardback	$197.97
Dieses Buch zeigt, wie Design Thinking holistisch in Organisationen implementiert und angewandt werden kann und... Read More >>

Blueprint for Customer Obsession

Blueprint for Customer Obsession
Author: B A Marbue Brown ISBN: 9781662858505 Format: Paperback	$33.51
"Customer Obsession is the secret sauce that has fueled the success of some of the world's most beloved and successful... Read More >>

The Power of Scarcity: Leveraging Urgency and Demand to Influence Customer Decisions

The Power of Scarcity: Leveraging Urgency and Demand...
Author: Dr Mindy Weinstein , Karen Ruth Johnston ISBN: 9798212408264 Format: Audio	$110.85
Scarcity isn't just one of the key principles of influence, it's arguably the most powerful--invoking the kind of... Read More >>

The Power of Scarcity: Leveraging Urgency and Demand to Influence Customer Decisions

The Power of Scarcity: Leveraging Urgency and Demand...
Author: Dr Mindy Weinstein , Karen Ruth Johnston ISBN: 9798212408271 Format: Audio	$97.65
Scarcity isn't just one of the key principles of influence, it's arguably the most powerful--invoking the kind of... Read More >>

Customer Service Secrets: The Most Effective Business Strategy Of All Is A Satisfied Customer

Customer Service Secrets: The Most Effective Business...
Author: Shealtiel E Solomon ISBN: 9798363283529 Format: Paperback	$29.01
In this book, I explained how to develop a brand's profitability by satisfying customers. You get improved interpersonal... Read More >>

Understanding Customer Service: A must read for everyone in Service Industry

Understanding Customer Service: A must read for everyone...
Author: Pankaj Gupta ISBN: 9798362867010 Format: Paperback	$21.12
What is customer service? What is customer sensitivity? How do you feel when a customer vent on you? How to handle... Read More >>

Brand Management
Author: František Pollák , Peter Markovič ISBN: 9781803559995 Format: Hardback	$258.75
Discusses several issues of marketing management within the limits of marketing communication. Chapters address... Read More >>

Cementing Customer Relationships

Cementing Customer Relationships
Author: H. James Harrington , Thomas H. Carmody ISBN: 9781466590663 Format: Paperback	$39.99
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