Customer services books

4917 books were found.

B2B Customer Experience: A Practical Guide to Delivering Exceptional CX

B2B Customer Experience: A Practical Guide to Delivering...
Author: Paul Hague , Nick Hague ISBN: 9781398608535 Format: Hardback	$250.99
Learn how to bring customer excellence to your B2B business to retain existing clients and win new business, this... Read More >>

Seeing the How: Transforming What People Do, Not Buy, To Gain Market Advantage

Seeing the How: Transforming What People Do, Not Buy,...
Author: Allen P. Adamson ISBN: 9781637742952 Format: Hardback	$59.99
Read More >>

Leading the Customer-Led Revolution: A Simple + Powerful Roadmap to Success

Leading the Customer-Led Revolution: A Simple + Powerful...
Author: Sueanne Carr , Peter Turner ISBN: 9781922764898 Format: Paperback	$34.95
We've all encountered businesses that just seem to 'get it'. Beyond their product or service, they do everything... Read More >>

Big Data Marketing Strategies for Superior Customer Experience

Big Data Marketing Strategies for Superior Customer...
Author: Jose Ramon Saura ISBN: 9781668464540 Format: Hardback	$405.90
Studies the major practices and case studies of big data marketing in recent years. In this digital era, this book... Read More >>

Sales Enablement: Tools and Techniques for Modern Sales Organization

Sales Enablement: Tools and Techniques for Modern Sales...
Author: Dietmar Kilian , Peter Mirski ISBN: 9783658403645 Format: Hardback	$90.54
This book helps in building an optimally designed and customer-oriented sales organization. The focus is on the... Read More >>

Servicio al cliente: Transforma tu Negocio con Estrategias de Clase Mundial

Servicio al cliente: Transforma tu Negocio con Estrategias...
Author: Sara Elizabeth Hall Cajar ISBN: 9798396064478 Format: Paperback	$52.77
"""Servicio al Cliente: Transforma tu Negocio con Estrategias de Clase Mundial"" es una guía completa y práctica... Read More >>

The Art Of Customer Service In The Workplace: How To Create A Memorable Customer Experience

The Art Of Customer Service In The Workplace: How To...
Author: Minghai Zheng ISBN: 9798395889737 Format: Paperback	$52.77
Read More >>

Microsoft Dynamics Sure Step 2010

Microsoft Dynamics Sure Step 2010
Author: Chandru Shankar , Vincent Bellefroid ISBN: 9781849681100 Format: Undefined	$121.59
A focused tutorial, this book is much more than just another step-by-step guide into project management. This book... Read More >>

Using CiviCRM

Using CiviCRM
Author: Joseph Murray , Brian Shaughnessy ISBN: 9781849512268 Format: Undefined	$121.59
This book is a step-by-step tutorial with practical examples, introduced by a planning framework and illustrations... Read More >>

Salesforce CRM - The Definitive Admin Handbook - Fourth Edition

Salesforce CRM - The Definitive Admin Handbook - Fourth...
Author: Paul Goodey ISBN: 9781786468963 Format: Undefined	$121.59
In this book, you'll understand how to work with the Salesforce CRM platform. With the help of examples and use... Read More >>

Mastering Salesforce CRM Administration

Mastering Salesforce CRM Administration
Author: Rakesh Gupta ISBN: 9781786463180 Format: Undefined	$113.82
The Salesforce market is booming right now; employers have recognized the value that Salesforce experts add to an... Read More >>

The Forever Transaction: : How to Build a Subscription Model So Compelling, Your Customers Will Never Want to Leave

The Forever Transaction: : How to Build a Subscription...
Author: Robbie Kellman Baxter ISBN: 9781265594763 Format: Paperback	$55.95
Develop and cultivate the kind of robust, long-term customer relationships that power companies like Nike, Spotify,... Read More >>

Big Data Marketing Strategies for Superior Customer Experience

Big Data Marketing Strategies for Superior Customer...
Author: Jose Ramon Saura ISBN: 9781668464557 Format: Paperback	$304.70
Studies the major practices and case studies of big data marketing in recent years. In this digital era, this book... Read More >>

Take G.R.E.A.T C.A.R.E! The Ultimate Guide to Great Customer Service!

Take G.R.E.A.T C.A.R.E! The Ultimate Guide to Great...
Author: Gerard Assey ISBN: 9798223257004 Format: Paperback	$42.21
Read More >>

Award Winning Customer Service: 101 Ways to Guarantee Great Performance

Award Winning Customer Service: 101 Ways to Guarantee...
Author: Renee Evenson ISBN: 9780814474549 Format: Paperback	$32.99
Read More >>

Customer-Data-Plattformen: Grundlagen, Systeme, Implementierung und Prozesse

Customer-Data-Plattformen: Grundlagen, Systeme, Implementierung...
Author: Jonas Rashedi , Lena Mauer ISBN: 9783658405397 Format: Paperback	$105.57
Dieses Buch beantwortet grundlegende Fragen zu CDP, gibt einen Überblick über aktuelle CDPs und identifiziert deren... Read More >>

B2B Customer Engagement Strategy: An Introduction to Managing Customer Experience

B2B Customer Engagement Strategy: An Introduction to...
Author: Daniel D. Prior ISBN: 9783031234088 Format: Paperback	$142.29
Read More >>

17 Reasons Why You Need ISO 10002 Certification: Quality Management Series - Customer Satisfaction

17 Reasons Why You Need ISO 10002 Certification: Quality...
Author: Jahangir Asadi ISBN: 9781990451867 Format: Paperback	$52.77
Basic understanding of what ISO 10002 Read More >>

ISO 10002 Certification: For all Immigration, Tourism and Travel Agencies

ISO 10002 Certification: For all Immigration, Tourism...
Author: Jahangir Asadi ISBN: 9781990451874 Format: Paperback	$52.77
Basic understanding of what ISO 10002 Read More >>

Social Media Role in Engaging Customers

Social Media Role in Engaging Customers
Author: M Peter ISBN: 9781805282723 Format: Paperback	$118.80
"In today's digital age, social media has become an integral part of businesses' marketing strategies. As customers... Read More >>

The Gold Standard: Giving Your Customers What They Didn't Know They Wanted

The Gold Standard: Giving Your Customers What They Didn't...
Author: Colin Cowie ISBN: 9781400224081 Format: Paperback	$32.99
Read More >>

All-In Culture: Lead your people to be of service

All-In Culture: Lead your people to be of service
Author: Chris Smoje ISBN: 9781781337479 Format: Paperback	$38.49
The collaboration of leaders and the team is critical for success. This book provides thought-provoking, relevant... Read More >>

Brand, Label, and Product Intelligence: Second International...
Author: Joseph Kaswengi , Aurore Ingarao ISBN: 9783030958114 Format: Paperback	$388.10
The contributions are gathered under the following main topics: Consumer behavior and decisions, labeling strategy,... Read More >>

Go Big or Go Home: 5 Ways to Create a Customer Experience That Will Close the Deal

Go Big or Go Home: 5 Ways to Create a Customer Experience...
Author: Diana Kander , Tucker Trotter ISBN: 9781544536361 Format: Paperback	$44.85
"How do underdogs close huge deals they have no business winning? How do rainmakers pull off a sale before the RFP... Read More >>

The Million-Dollar Financial Advisor: Powerful Lessons and Proven Strategies from Top Producers

The Million-Dollar Financial Advisor: Powerful Lessons...
Author: David J. Mullen, Jr. ISBN: 9781400336562 Format: Paperback	$39.99
Top financial advisors agree: your ability to succeed depends on how well equipped you are to navigate any market... Read More >>

Page 16 of 197 ... 11 12 13 14 15 16 17 18 19 20 ...

Latest Reading Guide

Shopping Cart

Your cart is empty

Mailing List

Sign up now