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OverviewFull Product DetailsAuthor: Renee EvensonPublisher: HarperCollins Focus Imprint: Amacom Dimensions: Width: 15.20cm , Height: 1.90cm , Length: 22.90cm Weight: 0.267kg ISBN: 9780814474549ISBN 10: 0814474543 Pages: 256 Publication Date: 11 April 2023 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: To order ![]() Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us. Table of ContentsReviews.,. the book is more than just an anthology of conventional tips about listening, winwin solutions and attitude adjustments; it is a strategy for getting your team to perform. The book's user-friendly format also makes it stand above other customer service reference books...Evenson peppers the book with quotes from actors to inspire performance, but it's her plan that will really get you and your team to perform. Four Stars -- Instant Classic -- New Jersey CPA Magazine Packed to the brim with quick tips, tools, and advice for problem-solving...offers instant answers on important topics. - CRM: CUSTOMER RELATIONSHIP MANAGEMENT Packed to the brim with quick tips, tools, and advice for problem-solving...offers instant answers on important topics. - CRM magazine Packed to the brim with quick tips, tools, and advice for problem-solving, the book offers instant answers on important topics. - CRM Magazine .,. her plan will really get you and your team to perform. Four Stars -- Instant Classic -- New Jersey CPA Magazine ...the book is more than just an anthology of conventional tips about listening, winwin solutions and attitude adjustments; it is a strategy for getting your team to perform. The book's user-friendly format also makes it stand above other customer service reference books...Evenson peppers the book with quotes from actors to inspire performance, but it's her plan that will really get you and your team to perform. Four Stars -- Instant Classic -- New Jersey CPA Magazine ...her plan will really get you and your team to perform. Four Stars -- Instant Classic -- New Jersey CPA Magazine . ..the book is more than just an anthology of conventional tips about listening, winwin solutions and attitude adjustments; it is a strategy for getting your team to perform. The book's user-friendly format also makes it stand above other customer service reference books...Evenson peppers the book with quotes from actors to inspire performance, but it's her plan that will really get you and your team to perform. Four Stars -- Instant Classic -- New Jersey CPA Magazine . ..her plan will really get you and your team to perform. Four Stars -- Instant Classic -- New Jersey CPA Magazine .. .the book is more than just an anthology of conventional tips about listening, winwin solutions and attitude adjustments; it is a strategy for getting your team to perform. The book's user-friendly format also makes it stand above other customer service reference books...Evenson peppers the book with quotes from actors to inspire performance, but it's her plan that will really get you and your team to perform. Four Stars -- Instant Classic -- New Jersey CPA Magazine .. .her plan will really get you and your team to perform. Four Stars -- Instant Classic -- New Jersey CPA Magazine <p> "...her plan will really get you and your team to perform. Four Stars -- Instant Classic" <p> -- New Jersey CPA Magazine """Packed to the brim with quick tips, tools, and advice for problem-solving...offers instant answers on important topics."" - ""CRM"" magazine ""Packed to the brim with quick tips, tools, and advice for problem-solving…offers instant answers on important topics."" – CRM: CUSTOMER RELATIONSHIP MANAGEMENT .,.""the book is more than just an anthology of conventional tips about listening, winwin solutions and attitude adjustments; it is a strategy for getting your team to perform. The book's user-friendly format also makes it stand above other customer service reference books...Evenson peppers the book with quotes from actors to inspire performance, but it's her plan that will really get you and your team to perform. Four Stars -- Instant Classic"" -- New Jersey CPA Magazine .."".her plan will really get you and your team to perform. Four Stars -- Instant Classic"" -- New Jersey CPA Magazine .."".the book is more than just an anthology of conventional tips about listening, winwin solutions and attitude adjustments; it is a strategy for getting your team to perform. The book's user-friendly format also makes it stand above other customer service reference books...Evenson peppers the book with quotes from actors to inspire performance, but it's her plan that will really get you and your team to perform. Four Stars -- Instant Classic"" -- New Jersey CPA Magazine .""..her plan will really get you and your team to perform. Four Stars -- Instant Classic"" -- New Jersey CPA Magazine .""..the book is more than just an anthology of conventional tips about listening, winwin solutions and attitude adjustments; it is a strategy for getting your team to perform. The book's user-friendly format also makes it stand above other customer service reference books...Evenson peppers the book with quotes from actors to inspire performance, but it's her plan that will really get you and your team to perform. Four Stars -- Instant Classic"" -- New Jersey CPA Magazine “...the book is more than just an anthology of conventional tips about listening, winwin solutions and attitude adjustments; it is a strategy for getting your team to perform. The book’s user-friendly format also makes it stand above other customer service reference books…Evenson peppers the book with quotes from actors to inspire performance, but it’s her plan that will really get you and your team to perform. Four Stars -- Instant Classic” -- New Jersey CPA Magazine ""...her plan will really get you and your team to perform. Four Stars -- Instant Classic"" -- New Jersey CPA Magazine .,.""her plan will really get you and your team to perform. Four Stars -- Instant Classic"" -- New Jersey CPA Magazine ""Packed to the brim with quick tips, tools, and advice for problem-solving, the book offers instant answers on important topics."" -""CRM Magazine""" .,. the book is more than just an anthology of conventional tips about listening, winwin solutions and attitude adjustments; it is a strategy for getting your team to perform. The book's user-friendly format also makes it stand above other customer service reference books...Evenson peppers the book with quotes from actors to inspire performance, but it's her plan that will really get you and your team to perform. Four Stars -- Instant Classic -- New Jersey CPA Magazine Author InformationRenee Evenson is a small-business consultant specialising in workplace communication and conflict resolution strategies. She is the author of several books, including Powerful Phrases for Effective Customer Service and Customer Service Training 101. 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