Customer services books

4926 books were found.

Why We Hate You: A Retailer's Confession

Why We Hate You: A Retailer's Confession

Author: Father Frank Lee, C.SS.R.
ISBN: 9781460280133
Format: Hardback
$25.85

Is the customer really always right? Heck no. For every friendly and polite customer, there's an entitled and cranky...  Read More >>

501 Ways to Roll out the Red Carpet for Your Customers: Easy-To-Implement Ideas to Inspire Loyalty, Get New Customers, and Make a Lasting Impression

501 Ways to Roll out the Red Carpet for Your Customers:...

Author: Donna Cutting (Donna Cutting)
ISBN: 9781632650238
Format: Paperback
$34.99

""Donna Cutting writes with passion about innovative ways service providers give a world-class experience to their...  Read More >>

Reach: Cultivate Customer Loyalty and Reap Intel

Reach: Cultivate Customer Loyalty and Reap Intel

Author: Ellen Wunder
ISBN: 9780996450300
Format: Paperback
$39.47

Customers are at the core of every aspect of business. This simple fact makes it crucial to cultivate customer loyalty....  Read More >>

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

Service Design for Business: A Practical Guide to Optimizing...

Author: Ben Reason ,  Lavrans Løvlie
ISBN: 9781118988923
Format: Hardback
$46.95

A practical approach to better customer experience through service design Service Design for Business helps you...  Read More >>

Evangelist Marketing: What Apple, Amazon, and Netflix Understand About Their Customers - That Your Company Probably Doesn'T

Evangelist Marketing: What Apple, Amazon, and Netflix...

Author: Alex L. Goldfayn ,  Eric Martin
ISBN: 9781511383332
Format: Audio
$26.37

The technology industry regularly invests billions of dollars into products that will never find mainstream consumer...  Read More >>

Developing Knowledge-Based Client Relationships

Developing Knowledge-Based Client Relationships

Author: Ross Dawson
ISBN: 9781138173910
Format: Hardback
$284.00

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Business Referrals Simplified: A Step-By-Step Formula to Amp Up Your Sales

Business Referrals Simplified: A Step-By-Step Formula...

Author: Paul R Tippets
ISBN: 9781944313043
Format: Paperback
$26.32

Business Referrals Simplified is packed with straightforward and simplistic relationship-building processes to help...  Read More >>

Address Book: Arrows

Address Book: Arrows

Author: Great Amazi Looking Journals Publishing ,  Address Book
ISBN: 9781523998050
Format: Paperback
$21.09

Get Over 150 Pages Of A Address Book You can use this for your all your Addresses 8.5 x 11 size will fit perfectly....  Read More >>

Communication the Cleveland Clinic Way: How to Drive a Relationship-Centered Strategy for Exceptional Patient Experience

Communication the Cleveland Clinic Way: How to Drive...

Author: Adrienne Boissy ,  , Timothy Gilligan
ISBN: 9780071845342
Format: Hardback
$62.95

The proven strategy for driving patient satisfaction, physician engagement, and better clinical outcomes with improved...  Read More >>

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Hug Your Haters: How to Embrace Complaints and Keep...

Author: Jay Baer ,  Gildan Author
ISBN: 9798200557462
Format: Audio
$73.87

Technology has evaporated the barriers of complaint. With smart phones and always-on Internet access, consumers...  Read More >>

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Hug Your Haters: How to Embrace Complaints and Keep...

Author: Jay Baer ,  Gildan Author
ISBN: 9798200557479
Format: Audio
$73.87

Technology has evaporated the barriers of complaint. With smart phones and always-on Internet access, consumers...  Read More >>

Hug Your Haters: How to Embrace Complaints and Keep Your Customers

Hug Your Haters: How to Embrace Complaints and Keep...

Author: Jay Baer ,  Gildan Author
ISBN: 9798200557486
Format: Audio
$73.87

Technology has evaporated the barriers of complaint. With smart phones and always-on Internet access, consumers...  Read More >>

Remarkable Service: Improve Your Business So Every Customer Talks about Your Service

Remarkable Service: Improve Your Business So Every Customer...

Author: Mba Mike Mack
ISBN: 9780692602928
Format: Paperback
$14.20

<b>Here's How to Improve Your Business so Every Customer Talks about Your Remarkable Service...</b> Remarkable Service...  Read More >>

Customer Delight 365: Daily Inspiration for the Customer Service Professional

Customer Delight 365: Daily Inspiration for the Customer...

Author: Brian Monahan
ISBN: 9781704106175
Format: Paperback
$50.16

"Customer Delight 365, a book of wise quotations, personal insights and practical applications, was created after...  Read More >>

Hotel Guestbook

Hotel Guestbook

Author: Lazaros' Blank Books
ISBN: 9781523816750
Format: Paperback
$26.37

The Hotel Guestbook is a blank book ideal for hotel owners. You can have your hotel customers write their opinion...  Read More >>

Tron Chronicles: Nevada

Tron Chronicles: Nevada

Author: Isaac B Newton
ISBN: 9781523683246
Format: Paperback
$162.70

It is reasonable to assume that over time, many cherished epics tend to be interpreted or re-interpreted to suit...  Read More >>

The Automatic Customer: Creating a Subscription Business in Any Industry

The Automatic Customer: Creating a Subscription Business...

Author: John Warrillow
ISBN: 9789869163750
Format: Paperback
$68.64

Traditional Chinese edition of The Automatic Customer: Creating a Subscription Business in Any Industry. John Warrillow...  Read More >>

So, What's the Bottom Line?: 76 Proven Marketing Tips & Techniques for Building Your Business and Personal Brand

So, What's the Bottom Line?: 76 Proven Marketing Tips...

Author: Yitzchok Saftlas
ISBN: 9781630475246
Format: Paperback
$52.67

""Listen"" in on seventy-six candid conversations on marketing your business and building your personal brand!  Read More >>

So, What's the Bottom Line?: 76 Proven Marketing Tips & Techniques for Building Your Business and Personal Brand

So, What's the Bottom Line?: 76 Proven Marketing Tips...

Author: Yitzchok Saftlas
ISBN: 9781630475253
Format: Hardback
$79.07

""Listen"" in on seventy-six candid conversations on marketing your business and building your personal brand!  Read More >>

¿Cómo tratan las grandes marcas a sus clientes?

¿Cómo tratan las grandes marcas a sus clientes?

Author: Carlos Fernando Cardoso
ISBN: 9781522769927
Format: Paperback
$47.52

"Todos somos clientes. Clientes desde el preciso momento en que nacemos; seamos conscientes o no, y lo seguimos...  Read More >>

Happy Customers Faster Cash Mexico edition: A guide to effective communication in financial Customer Relationship Management

Happy Customers Faster Cash Mexico edition: A guide...

Author: Marcel Wiedenbrugge ,  Cliff Wynn
ISBN: 9781523610303
Format: Paperback
$52.67

"SPECIAL OFFER. Only $ 9.95 instead of $ 19.75 till May 20th! Do you struggle with customers who pay late? Are...  Read More >>

Marketing Logistics

Marketing Logistics

Author: Martin Christopher ,  Helen Peck
ISBN: 9781138174290
Format: Hardback
$305.00

An examination of the way customers in all types of markets respond to customer service and product availability....  Read More >>

Insanely Great Customer Service: Going beyond ordinary service to unleash fiercely loyal customer relationships!

Insanely Great Customer Service: Going beyond ordinary...

Author: Daniella Fairbairn
ISBN: 9781523473618
Format: Paperback
$34.29

The secret to getting a competitive edge in business is not what you think it is. We've all been there. At one point...  Read More >>

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