Overview

Here's How to Improve Your Business so Every Customer Talks about Your Remarkable Service... Remarkable Service is not only for an elite hotel or a luxury car dealership. Any business in any industry can be remarkable.

Full Product Details

9780692602928

Table of Contents

Reviews

Author Information

Mike Mack is the founder of X5 Management, an Alberta, Canada-based professional services firm that specializes in improving sales and service for mid-market businesses.</p> Mike holds an MBA from Athabasca University, along with a Fellow of The Institute of Canadian Bankers designation. Mike is a proud member of Synergy Network (Edmonton), serving as Chair in 2016; ACG (Association for Corporate Growth), serving as Chair and Master of Ceremonies for the Northern Alberta Mergers & Acquisitions Conference in Edmonton, Alberta, March 2016; Member of Toastmasters International, obtaining his Distinguished Toastmasters Designation-DTM.</p> The Distinguished Toastmaster award is the highest Toastmasters International bestows. The DTM recognizes a superior level of achievement in both communication and leadership; Member of CAPS (Canadian Association of Professional Speakers); Past-President, Rotary Club of Edmonton Mayfield (2005/06). Mike and his beautiful partner Bonita live in Edmonton and love biking in Edmonton's River Valley or in the majestic mountains of Alberta.

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available