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OverviewThis interface is being recognized by business organizations as a key priority for management, and both practitioners and academics alike have placed a greater emphasis on the need to view the supply chain as a whole as the vehicle by which competitive advantage is achieved. As well as drawing upon current research and the experience of firms worldwide, Marketing Logistics uses numerous 'mini-cases' and vignettes to illustrate the key messages in each chapter and bring the theory to life. This book is an invaluable resource for managers who seek to understand more about the way in which the supply chain should be managed to improve their organization's competitive position, as well as students undertaking degree-level courses in marketing, logistics and supply chain management. Full Product DetailsAuthor: Martin Christopher , Helen PeckPublisher: Taylor & Francis Ltd Imprint: Routledge Edition: 2nd edition Dimensions: Width: 15.60cm , Height: 1.10cm , Length: 23.40cm Weight: 0.453kg ISBN: 9781138174290ISBN 10: 1138174297 Pages: 172 Publication Date: 22 December 2015 Audience: College/higher education , General/trade , Tertiary & Higher Education , General Format: Hardback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsThe customer value creation process; Customer service and customer relationship management; Customer profitability analysis; Demand management; Integrating product development and logistics; Value delivery management; Managing the extended enterprise; Managing Global Pipelines.ReviewsAuthor InformationMartin Christopher, Helen Peck Tab Content 6Author Website:Countries AvailableAll regions |