Why We Hate You: A Retailer's Confession
Author:   Father Frank Lee, C.SS.R.
Publisher:   FriesenPress
ISBN:  

9781460280133


Pages:   92
Publication Date:   05 February 2016
Format:   Hardback
Availability:   Available To Order   Availability explained
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Why We Hate You: A Retailer's Confession


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Overview

Is the customer really always right? Heck no. For every friendly and polite customer, there's an entitled and cranky shopper waiting for the world to be handed to them on a platter. Unreasonable expectations and out of proportion reactions can beat a retailer down, and this makes it an unhappy buying experience for everyone. This book is a public service, aimed at making consumers better human beings, and helping employers create happy customers. Through it you will learn how to be a better shopper, how not to be a lousy employee, and maybe, just maybe, how not to be such a jackass to those around you.

Full Product Details

Author:   Father Frank Lee, C.SS.R.
Publisher:   FriesenPress
Imprint:   FriesenPress
Dimensions:   Width: 17.80cm , Height: 0.60cm , Length: 25.40cm
Weight:   0.381kg
ISBN:  

9781460280133


ISBN 10:   146028013
Pages:   92
Publication Date:   05 February 2016
Audience:   General/trade ,  General
Format:   Hardback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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