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Historically, public relations research has been dominated by organisational interests, treating the profession... Read More >>
It is essential that businesses know how to communicate quickly, often preemptively, and effectively to survive--and... Read More >>
Aujourd'hui, l'actualite demontre que la reputation des hommes politiques est frequemment mise a mal par les nouveaux... Read More >>
"Get Noticed, Grow Your Brand, Gain Market Share It's hard to beat the impact of appearing on radio or TV, in newspapers... Read More >>
Proven strategies for managing all types of media encounters! Award-winning journalist and Fortune 500 consultant... Read More >>
Based on an integrated treatment model of motivational interviewing and cognitive-behavioural therapy, Telephone... Read More >>
Presents case studies of organizational and individual problems that may become crises, and the communication responses... Read More >>
An examination of the shifting landscape between public relations, journalism and new media. The Good, The Bad,... Read More >>
Revised and updated edition of this popular introduction to both the theory and practice of effective crisis management.... Read More >>
Describes strategies for overcoming objections to initiatives in both the private and public sectors and for handling... Read More >>
A guide for creating and running successful campaigns. Suitable for the new campaigner and the experienced communicator... Read More >>
A practical guide for creating and running successful campaigns. Written for the new campaigner and the experienced... Read More >>
An up-to-date tool for developing effective PR strategies. Whether your interest is for your own business or for... Read More >>
The revised and updated edition of the breakthrough bestseller Trust Agents has been widely acclaimed for its new... Read More >>
This practical, comprehensive work is widely regarded as the standard course text and practitioner reference on... Read More >>
The Internet has not only changed the sheer vastness of services and products available to consumers, but it's significantly... Read More >>
Customer Experience is now the key differentiator as consumers and businesses alike decide among competing brands.... Read More >>