Customer services books

The leading introductory book on data mining, fully updated and revised! When Berry and Linoff wrote the first edition...  Read More >>

The leading introductory book on data mining, fully updated and revised! When Berry and Linoff wrote the first edition...  Read More >>

The leading introductory book on data mining, fully updated and revised! When Berry and Linoff wrote the first edition...  Read More >>

From the best selling author of 'The One Minute Manager' comes a new take on customer service.  Read More >>

Best Manager Ever Funny Notebook GiftLined daily diary / journal / notebook to write in, for creative writing, for...  Read More >>

Leadership Lessons Learned from Our Mentors: Time-Honoured Values That Are Shaping the Utility Customer Experience...  Read More >>

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Examines various aspects of customer relationship management, including an extensive historical overview of marketing...  Read More >>

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A 2019 Axiom Business Award winner. In The Customer Centricity Playbook, Wharton School professor Peter Fader and...  Read More >>

By providing your customers and guests with an unforgettable experience, your business can build customer loyalty...  Read More >>

Lesen Sie in diesem Buch alles zum Thema Dialogmarketing und Kundenbindung hinsichtlich Connected Cars in der Automobilbranche....  Read More >>

Business success, whether retail, service-based, or even direct buyer connection, is built by establishing mutually...  Read More >>

Contact Center Management is an investigation into the stereotypes surrounding the sector. As it steers clear of...  Read More >>

The aim of this book is to present the terminology, applications, trends, and developments in Product Lifecycle...  Read More >>

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Can technology and economy and organizational behavioral factors influence theme park entertainment industry success?...  Read More >>

Sales Success Stories is a powerful collection of the tales of triumph-and failure-from 20 amazing sales MVPs. Divided...  Read More >>

In From Like to Love, Keith Alper draws on real-life examples to present his proven process for turning any organization...  Read More >>

Sales Success Stories is a powerful collection of the tales of triumph-and failure-from 20 amazing sales MVPs. Divided...  Read More >>

Business success (retail, service-based, or even direct buyer connections) is built on establishing mutually profitable...  Read More >>

This book focuses on the concept of “brand hate” and consumer negativity in today’s digital markets. The book...  Read More >>

This is a men's style dot-grid notebook/journal/planner (very versatile!) that is 8.5 X 11 and a total of 206...  Read More >>

Unlock the power of effective communication and transform your interactions. This book/video delves into the art...  Read More >>