Customer services books

Not everyone looks forward to calling a contact center. Most people don't pick up the phone and smile from ear to...  Read More >>

Presents a unique case for positive change in the way your company does business, combining market orientation with...  Read More >>

Looking for Memorable gifts for a Proud Customer Service Representative and Father/Dad on Fathers Day, Birthdays,...  Read More >>

Offering a pragmatic understanding of customer engagement as an object of effective marketing management, this book...  Read More >>

This Open House Registry Book features a pretty, fresh design featuring a pink and white polka dot pattern that...  Read More >>

Erfahren Sie, wie Sie mit bereits vorhandenen Systemprozessen und -tools eine positive Unternehmenskultur schaffen...  Read More >>

Plan the life you want to live and live the life you are planning. Start recording your desires and the list of...  Read More >>

Fans of The One Minute Manager, The Greatest Salesman in the World, and The Wealthy Barber will enjoy this debut...  Read More >>

Looking for Memorable gifts for a Proud Receptionist and Mother/Mom on Mothers Day, Birthdays, Weddings, Anniversaries,...  Read More >>

Bridget Brennan, CEO of Female Factor, shows readers how to beat competitors and grow overall market share by applying...  Read More >>

Investigating how social media can be used to generate value for brands beyond customer relationship purposes, the...  Read More >>

This Open House Registry Book features an appealing design featuring a wood deck with green grass and a magical...  Read More >>

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Small Paperback Novelty Notebook to Write in A beautiful, bright, fun notebook. Ideal for taking notes, jotting...  Read More >>

"You want it to be an easy to run icebreaker that promotes team engagement and starts a conversation around Customer...  Read More >>

From the nation's leading experts in healthcare safety-the first comprehensive guide to delivering care that ensures...  Read More >>

From the nation's leading experts in healthcare safety-the first comprehensive guide to delivering care that ensures...  Read More >>

"We are truly living in the age of customer experience. With the proliferation of tools that allow better and more...  Read More >>

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(AI) judgement tool of Medical care and utility caseMedical care is an input in producing health, it is subject...  Read More >>

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Bridget Brennan, CEO de Female Factor, la firma de consultoría más importante del mundo en marketing y ventas para...  Read More >>

Any organization can win more customers and increase sales if they would only learn to be more strategic with their...  Read More >>

The success of any organization depends on high-quality customer service. But for companies that strategically align...  Read More >>