Customer services books

Takes readers on a journey of passion for purpose as they discover the missing ingredients of hospitality.  Read More >>

Micro solution methods solve macro-economic problemNowadays, global financial crisis cause a slowdown in world trade...  Read More >>

In Excellence Wins, co-founder of The Ritz-Carlton Hotel Company Horst Schulze shares the visionary and disruptive...  Read More >>

In Excellence Wins, co-founder of The Ritz-Carlton Hotel Company Horst Schulze shares the visionary and disruptive...  Read More >>

This book presents a new diagnostic information methodology to assess the quality of conversational telephone speech....  Read More >>

Things I Find Humerus is a 110-page blank, lined soft cover journal you can use to write down all the things that...  Read More >>

Customer service is a learned skill and for many, it may come naturally. In this book, Diara Kendrich focuses on...  Read More >>

This book is on sale for a limited time. If you missed the special, check back periodically for the best price....  Read More >>

Chapter TwoWhat is (AI) deep learning techniques to forecast environment behavioral consumptionThe (AI) deep-learning...  Read More >>

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This book presents strategies that put the customer at the center of an enterprise. It broadens the definition of...  Read More >>

This book highlights the importance of understanding how trust and indigenous African cultural institutions enhance...  Read More >>

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This title is a state-of-the-art guide to designing, implementing, and evaluating a customer value strategy in service,...  Read More >>

Featuring the full proceedings from the 2018 Academy of Marketing Science (AMS) Annual Conference held in New Orleans,...  Read More >>

Die Digital Customer Experience ruckt zunehmend in den Fokus, wenn es darum geht, Kunden einen besonderen Nutzen...  Read More >>

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Why Service Matters is a collection of over fifty essays that Raul Pupo asserts will change the way you think about...  Read More >>

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Nobody wants to say dumb things. But we all do. The first step towards reducing the number of dumb things you say...  Read More >>

BEST HOLIDAY GIFT IDEA!! Looking for that one present everyone will rave over? Let your imagination run wild!...  Read More >>

The Thank You. Journal series - along with the Write., Genius., Love., Happiness., and My Spirit Animal Journal...  Read More >>

The Thank You. Journal series - along with the Write., Genius., Love., Happiness., and My Spirit Animal Journal...  Read More >>

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Providing an overview of the marketing principles and tools that pertain to the area of heritage conservation services,...  Read More >>