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This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management.... Read More >>
Tourism and hospitality services are prone to service-failure due to a high level of customer-employee contact.... Read More >>
A fully revised and updated new edition of this bestselling text. New material covers issues such as the sharing... Read More >>
Provides readers with a practical approach to understanding the activities and responsibilities involved in managing... Read More >>
The volume presents a selection of insightful chapters that offer research into the multiple dimensions of the Indian... Read More >>
Intended to provide the student with an appreciation of the idea that various cuisines of the world have something... Read More >>
Provides students and managers with a guide to managing units in hospitality retail organizations. This work shows... Read More >>
A guide for managers in the hospitality industry wanting to achieve maximum profits from their sales promotions.... Read More >>
Combines favourites like ""Use Your Tool"" and ""More Bearable Meal Suggestions"" with food and information features... Read More >>
How would it feel to always be fully booked with happy guests who love what you do in your restaurant, bar or hotel?... Read More >>
Covers the relevant issues in the field of hospitality management from a sectoral and functional level. This dictionary... Read More >>
New Zealand’s wine came to the world’s attention in the late 1980’s with its production of some of the best quality... Read More >>