Customer services books

4917 books were found.

Harvard Business Review Sales Management Handbook: How to Lead High-Performing Sales Teams

Harvard Business Review Sales Management Handbook: How...

Author: Prabhakant Sinha ,  Arun Shastri
ISBN: 9781647826802
Format: Paperback
$54.99

Sales leadership essentials for an era of rapidly advancing digital technology. Effective sales management and...  Read More >>

Designing Service Processes to Unlock Value: Land Your First Marketing Communications Job

Designing Service Processes to Unlock Value: Land Your...

Author: Joy M. Field
ISBN: 9781637427286
Format: Paperback
$55.00

The service process design landscape is rapidly evolving, with technology-enabled innovations allowing the service...  Read More >>

Personalized: Customer Strategy in the Age of AI

Personalized: Customer Strategy in the Age of AI

Author: Mark Abraham ,  David C. Edelman
ISBN: 9781647826277
Format: Hardback
$57.99

In a world where consumers expect more instantly and seamlessly personalisation is a strategic imperative. Consumers...  Read More >>

The Customer Excellence Enterprise: A Playbook for Creating Customers for Life

The Customer Excellence Enterprise: A Playbook for Creating...

Author: Wayne Simmons ,  Tom DeWitt
ISBN: 9781394253685
Format: Hardback
$46.95

Make customer-centricity tangible, sustainable, and real by implementing structural and systemic changes to the...  Read More >>

Dynamische Customer-Journey-Analyse: Entwicklung und Anwendung einer Methodik zur kontinuierlichen Prognose der Wertbeiträge von Werbekanälen

Dynamische Customer-Journey-Analyse: Entwicklung und...

Author: Christian Koch
ISBN: 9783658459406
Format: Paperback
$237.57

In dem vorliegenden Buch wird eine neuartige Methodik zur kontinuierlichen Prognose der Wertbeiträge von Werbekanälen...  Read More >>

Die Bedeutung von Kundenzufriedenheitsstudien im Handel: Eine Analyse von Kundenbefragungen und User Generated Content mithilfe des Topic Modelings

Die Bedeutung von Kundenzufriedenheitsstudien im Handel:...

Author: Denise Graf
ISBN: 9783658460334
Format: Paperback
$197.97

Kundenzufriedenheit ist ein zentrales Konzept im Marketing und ein wesentlicher Faktor für den Unternehmenserfolg....  Read More >>

Accommodation Operation Handbook

Accommodation Operation Handbook

Author: Dr Vivek Pathak
ISBN: 9789365545579
Format: Paperback
$42.21

Mastering Housekeeping Operations in Hospitality This book is an indispensable resource for undergraduate students...  Read More >>

The Customer of the Future: 10 Guiding Principles for Winning Tomorrow's Business

The Customer of the Future: 10 Guiding Principles for...

Author: Blake Morgan
ISBN: 9780310172598
Format: Paperback
$32.99

Learn how to adopt ten easy-to-follow customer experience guidelines that integrate emerging technologies with effective...  Read More >>

Godfather Marketing: Prophecies for the Markets of the Future

Godfather Marketing: Prophecies for the Markets of the...

Author: Gianluigi Guido
ISBN: 9783031690105
Format: Hardback
$343.17

In a landscape marked by uncertainties stemming from global instability, societal fragmentation, and rapid technological...  Read More >>

Airport Marketing Strategies: Aviation and Tourism Perspectives

Airport Marketing Strategies: Aviation and Tourism Perspectives...

Author: Lázaro Florido-Benítez (University of Málaga, Spain)
ISBN: 9781836080831
Format: Hardback
$207.00

Strategies: Aviation and Tourism Perspectives offers a contemporary global vision of airport marketing strategies...  Read More >>

Customer-First CRM: Develop and Execute Strategies that Elevate Customer Relationships, Enhance Customer Loyalty, and Outperform Your Competitors

Customer-First CRM: Develop and Execute Strategies that...

Author: Nl Sanderson
ISBN: 9798227677785
Format: Paperback
$65.87

The Definitive Guide to Transforming Your Business and Boosting Customer Loyalty The brands that thrive are...  Read More >>

Der agile Vertrieb: Transformation in Sales und Service erfolgreich gestalten

Der agile Vertrieb: Transformation in Sales und Service...

Author: Claudia Thonet
ISBN: 9783658446529
Format: Hardback
$158.37

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Customer 360: How Data, AI, and Trust Change Everything

Customer 360: How Data, AI, and Trust Change Everything...

Author: Martin Kihn ,  Andrea Lin
ISBN: 9781394273614
Format: Hardback
$46.95

Become more competitive by developing a superior customer experience through data, AI, and trust - and get your...  Read More >>

Kundenverbunden: Wie Sie herausragende Kundenerlebnisse schaffen und Ihre Marke stärken

Kundenverbunden: Wie Sie herausragende Kundenerlebnisse...

Author: Mathias Weber
ISBN: 9783658436308
Format: Paperback
$105.57

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Wie KI das Marketing neu definiert: Die neue Ära der Kundenbindung

Wie KI das Marketing neu definiert: Die neue Ära der...

Author: Almaz Andezion
ISBN: 9783658449919
Format: Paperback
$105.57

Wenn diese Fragen Sie aktuell beschäftigen, bietet dieses Buch einen umfassenden Überblick über die neuesten Entwicklungen...  Read More >>

Internal Marketing: Issues and Perspectives for Internal Customer-Centric Management: Internal Marketing

Internal Marketing: Issues and Perspectives for Internal...

Author: Pantea Foroudi ,  Morteza Akbari
ISBN: 9783031629662
Format: Hardback
$343.17

There has been a growing interest in the subject of internal marketing: issues and perspectives, principles, foundations...  Read More >>

Slodka strona Japonii: Japoński biznes slodyczy - jak zbudowac wlasną markę i czerpac zyski z Wagashi

Slodka strona Japonii: Japoński biznes slodyczy...

Author: Marcus Richfield Pl ,  Ben Tou Pl
ISBN: 9798339639831
Format: Paperback
$22.84

Opanuj niszowy rynek z niską konkurencją i ogromnym potencjalem wzrostu! Ten przewodnik nauczy Cię wszystkiego,...  Read More >>

Conflict Influencer: Managing High-Conflict Interactions

Conflict Influencer: Managing High-Conflict Interactions...

Author: Megan Hunter ,  Liz Hunter
ISBN: 9781950057412
Format: Paperback
$34.99

In today's dynamic business landscape, organizations across sectors face the challenge of navigating high-conflict...  Read More >>

Unleashing the Improvement Mindset: A better strategy for adopting a culture of continuous improvement for next level performance

Unleashing the Improvement Mindset: A better strategy...

Author: Darcy Mellsop
ISBN: 9781923007826
Format: Paperback
$66.00

Organisations that look to unleash the power of their teams through the adoption of continuous improvement and Lean...  Read More >>

Customer Experience: Vom Produkt zum Erlebnis

Customer Experience: Vom Produkt zum Erlebnis

Author: Marcus Disselkamp ,  Stefan Voss
ISBN: 9798338671917
Format: Paperback
$40.97

Kundenorientierung und Customer Experience (CX) sind mehr als nur ein Trend oder ein neues Buzzword - sie sind der...  Read More >>

Advances in National Brand and Private Label Marketing: 11th International Conference, Oxford, UK, 2024

Advances in National Brand and Private Label Marketing:...

Author: Juan Carlos Gázquez-Abad ,  Nicoletta Occhiocupo
ISBN: 9783031691911
Format: Hardback
$527.97

The 2024 International Conference on National Brand & Private Label Marketing is a unique academic forum to present...  Read More >>

Intent and Innovation

Intent and Innovation

Author: Joaby Wan
ISBN: 9781965703007
Format: Paperback
$58.08

Unlock the Power of Purpose-Driven Success In a world where businesses often prioritize profit over principles,...  Read More >>

Ridiculously Easy to Do Business with: A Practical Guide to Giving Customers What They Want--When and How They Want It

Ridiculously Easy to Do Business with: A Practical Guide...

Author: David Avrin ,  David Avrin
ISBN: 9798874870041
Format: Audio
$121.31

To future-proof your business, you need to do more than merely offer high-quality and great service. You need to...  Read More >>

Ridiculously Easy to Do Business with: A Practical Guide to Giving Customers What They Want--When and How They Want It

Ridiculously Easy to Do Business with: A Practical Guide...

Author: David Avrin ,  David Avrin
ISBN: 9798874870034
Format: Audio
$87.09

To future-proof your business, you need to do more than merely offer high-quality and great service. You need to...  Read More >>

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