Quality Assurance (QA) & Total Quality Management (TQM) books

Total Quality Service rises to the business challenge of the 90s  Read More >>

Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management....  Read More >>

Applying TQM to systems engineering can reduce costs while simultaneously improving product quality. This guide...  Read More >>

ISO 9000 is the abbreviation for the quality standard set by the International Standards Organization (ISO). Many...  Read More >>

This work argues that the key to business success lies in implementing an integrated strategy and quality management...  Read More >>

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Schneiders Lehrbuchdarstellung betont die Anwendungsvoraussetzungen von Entscheidungsmodellen und behandelt die...  Read More >>

Strategic Total Quality Management is a new way of looking at quality. Strategic Total Quality Management is based...  Read More >>

This text brings together over 30 leading companies who have put quality management into practice in their organizations....  Read More >>

This introductory text for management students is exceptional in that it integrates quality as a theme throughout....  Read More >>

Written for every salesperson, manager, or executive who is concerned and motivated to improve the effectiveness...  Read More >>

Reward and Recognition Process in Total Quality Management explains these and other issues in easy-to-understand...  Read More >>

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This book examines Total Quality Management for the building cleaning maintenance industry  Read More >>

A noted authority on ISO 9000, Hutchins details how to move through each step from registration planning to training...  Read More >>

Designed and written by professionals with extensive ISO 9000 Certification experience, the techniques and forms...  Read More >>

Presents a workable approach to the tools and methods necessary for quality improvement. This text adopts Shewhart's...  Read More >>

Focusing on the training function, this work is process-oriented, combining prescriptiveness with discussion of...  Read More >>

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Statistical Methods for SPC and TQM sets out to fill the gap for those in statistical process control (SPC) and...  Read More >>

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This manual provides the necessary information to build and sustain an effective total quality management programme...  Read More >>

This handbook, developed for the home health care industry, provides everything needed to implement a comprehensive...  Read More >>