Overview

This introductory text for management students is exceptional in that it integrates quality as a theme throughout. Features include: * 18 chapters, making this text manageable for a one-semester course * Examples from over 125 international companies * Icons in the margins distinguishing US-based and none US-based company examples * Cases with TQM applications integrated throughout each chapter * A quality, international, ethics, and diversity exhibit in each chapter * Experiential learning excercises in each chapter * Critical thinking questions at the end of each major section within each chapter * Chapter summaries

Full Product Details

9781557866110

Table of Contents

Reviews

I would adopt the text because it does a much better job of marrying the principles of management with the issue of total quality control than any text I have found. Stahl does an excellent job in both style and coverage. Fred T. Whitman, Mary Washington College

I would adopt the text because it does a much better job of marrying the principles of management with the issue of total quality control than any text I have found. Stahl does an excellent job in both style and coverage. Fred T. Whitman, Mary Washington College

Author Information

Michael J. Stahl is Associate Dean and Professor of Management in the College of Business Administration at the University of Tennessee in Knoxville.

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