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"Research libraries face many challenges in today's declining economy. The essays in this book explore these challenges... Read More >>
The changing landscape of business information has created opportunities for business librarians to move beyond... Read More >>
Aimed at librarians and library science students, this book covers... Read More >>
This all-new, exam-focused study guide from bestselling certification author and IT consultant Glen Clarke includes... Read More >>
Examines methods of information management in ancient and medieval Europe as well as the Islamic world and China,... Read More >>
Here, you’ll find a helpful introduction to public relations basics, from writing good press releases to evaluating... Read More >>
With drawings of typical furniture and equipment, along with diagrams required for their use, this expanded and... Read More >>
The Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting... Read More >>
The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on... Read More >>
Each of these five publications represents a stage in the ITIL service lifecycle. With each stage influencing and... Read More >>
This publication offers updated guidance on managing service transition from design specification, change configuration,... Read More >>
This book presents a proven year-long program to boost student productivity and train high school library aides... Read More >>
Contains articles describing efforts at cooperation and collaboration within the library profession. This title... Read More >>