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OverviewThis publication offers updated guidance on managing service transition from design specification, change configuration, test, release and deployment. Service transition requires effective management of knowledge, organisational culture and transition in difficult circumstances. The volume is derived form decades of IT service management experience and is applicable to all sizes and types of organisations. Full Product DetailsAuthor: AXELOS , The Stationery OfficePublisher: TSO Imprint: Stationery Office Books Edition: 2nd ed., 2011 Dimensions: Width: 21.60cm , Height: 2.00cm , Length: 28.00cm Weight: 1.293kg ISBN: 9780113313068ISBN 10: 0113313063 Pages: 358 Publication Date: 29 July 2011 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: No Longer Our Product Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |