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OverviewThe Service Design phase of the ITIL Service Lifecycle uses business requirements to create services and their supporting practices. This edition updates design principles for applications, infrastructure, processes and resources, as well as sourcing models. Service managers will also find guidance on the engineering of sound requirements, supplier management and design considerations for outsourcing. Full Product DetailsAuthor: AXELOS , The Stationery OfficePublisher: TSO Imprint: Stationery Office Books Edition: 2nd ed., 2011 Dimensions: Width: 21.60cm , Height: 2.80cm , Length: 28.00cm Weight: 1.656kg ISBN: 9780113313051ISBN 10: 0113313055 Pages: 453 Publication Date: 29 July 2011 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: No Longer Our Product Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |