Quality Assurance (QA) & Total Quality Management (TQM) books

2073 books were found.

Servicequalitat in Internen Und Externen Kunden-Lieferanten-Beziehungen: Antezedenzien Und Effekte in Einer Modifizierten Service-Profit Chain

Servicequalitat in Internen Und Externen Kunden-Lieferanten-Beziehungen:...

Author: Kristin Langmann
ISBN: 9783848742707
Format: Paperback
$240.24

Empirisch wird uberpruft, wie Servicequalitat, Kundenzufriedenheit und -bindung eines Unternehmens durch die interne...  Read More >>

Reliability Models of Complex Systems for Robots and Automation

Reliability Models of Complex Systems for Robots and...

Author: Hamed Fazlollahtabar ,  Seyed Taghi Akhavan Niaki
ISBN: 9781138569638
Format: Paperback
$162.00

In today's competitive world, customer demands for highly reliable products, makes reliability engineering a more...  Read More >>

Fire Them Now: The 7 Lies Digital Marketers Sell...And the Truth about Political Strategies that Help Businesses Win

Fire Them Now: The 7 Lies Digital Marketers Sell...And...

Author: Phillip Stutts
ISBN: 9781619618879
Format: Hardback
$46.89

Your digital marketing firm is failing your business, not delivering on the kind of passion, commitment, and innovation...  Read More >>

Blah to Bling: Living the Exceptional Life

Blah to Bling: Living the Exceptional Life

Author: Venus Stark
ISBN: 9781985216181
Format: Paperback
$39.57

 Read More >>

Handbook of Research on Promoting Business Process Improvement Through Inventory Control Techniques

Handbook of Research on Promoting Business Process Improvement...

Author: Nita H. Shah ,  Mandeep Mittal
ISBN: 9781522532323
Format: Hardback
$827.95

Examines optimization techniques, data mining concepts, and genetic algorithms to manage inventory control. Featuring...  Read More >>

Understanding ISO 9001: 2015: Management Systems

Understanding ISO 9001: 2015: Management Systems

Author: Carlos H Hernández
ISBN: 9781984098535
Format: Paperback
$39.57

The standard ISO 9001:2015 is a guide to quality management, which seeks to quality system is integrated with the...  Read More >>

Vip: Notebook, 150 lined pages, glossy softcover, 6 x 9

Vip: Notebook, 150 lined pages, glossy softcover, 6...

Author: Wild Pages Press
ISBN: 9781983988554
Format: Paperback
$18.45

Designer Notebook Interior 150 lined pages Size 6x9 Glossy softcover Perfect for everyday use Perfectly spaced between...  Read More >>

Managing Service Excellence: The Ultimate Guide to Building and Maintaining a Customer-Centric Organization

Managing Service Excellence: The Ultimate Guide to Building...

Author: C William Crutcher ,  Fernando Flores
ISBN: 9780692985717
Format: Paperback
$65.87

"What is the one thing that all businesses depend on? Customers. What could be more important, then, to your organization's...  Read More >>

Entendiendo la Norma ISO 9001: 2015: Sistemas de Gestiòn

Entendiendo la Norma ISO 9001: 2015: Sistemas de Gestiòn...

Author: Carlos H Hernàndez
ISBN: 9781983552342
Format: Paperback
$39.57

La actualización de la Norma ISO 9001:2008 a la versión 2015, genero muchas expectativas en los expertos y conocedores...  Read More >>

Operational Reliability and Systematic Maintenance

Operational Reliability and Systematic Maintenance

Author: K. Holmberg ,  A. Folkeson
ISBN: 9781315896083
Format: Hardback
$452.00

 Read More >>

Cedac: A Tool for Continuous Systematic Improvement

Cedac: A Tool for Continuous Systematic Improvement...

Author: Ryuji Fukuda
ISBN: 9781138464278
Format: Hardback
$389.00

Improve and process with CEDAC, a cause-and-effect-diagram with-the-use-of-cards system which involves everyone...  Read More >>

Scalable Innovation: A Guide for Inventors, Entrepreneurs, and IP Professionals

Scalable Innovation: A Guide for Inventors, Entrepreneurs,...

Author: Eugene Shteyn ,  Max Shtein (University of Michigan, Ann Arbor, USA)
ISBN: 9781138438248
Format: Hardback
$389.00

""A CRC title, part of the Taylor & Francis imprint, a member of the Taylor & Francis Group, the academic division...  Read More >>

Environmental Health and Safety Audits: A Compendium of Thoughts and Trends

Environmental Health and Safety Audits: A Compendium...

Author: Lawrence B. Cahill
ISBN: 9781598889734
Format: Paperback
$116.44

In an updated companion title to the 9th edition of Environmental Health and Safety Audits, Lawrence Cahill draws...  Read More >>

Reliability Models of Complex Systems for Robots and Automation

Reliability Models of Complex Systems for Robots and...

Author: Hamed Fazlollahtabar ,  Seyed Taghi Akhavan Niaki
ISBN: 9781138569669
Format: Hardback
$326.00

In today's competitive world, customer demands for highly reliable products, makes reliability engineering a more...  Read More >>

The Bottom Line: How to Build a Business Case for ISO 14001

The Bottom Line: How to Build a Business Case for ISO...

Author: Pamela Parry
ISBN: 9781138464322
Format: Hardback
$378.00

 Read More >>

Process Mastering: How to Establish and Document the Best Known Way to Do a Job

Process Mastering: How to Establish and Document the...

Author: Paul Harsin ,  Ray W. Wilson
ISBN: 9781138464247
Format: Hardback
$368.00

1994 North American Society for the Sociology of Sport Annual Book AwardAn outstanding contribution to feminist...  Read More >>

Customer Satisfaction Measurement for ISO 9000: 2000

Customer Satisfaction Measurement for ISO 9000: 2000...

Author: Bill Self ,  Nigel Hill
ISBN: 9781138464452
Format: Hardback
$378.00

The ISO 9000 quality management standard requires that registered companies measure customer satisfaction. This...  Read More >>

Quality Assurance and the Law

Quality Assurance and the Law

Author: Elaine Pritchard ,  Richard Reeves
ISBN: 9781138464421
Format: Hardback
$252.00

English law lays down standards governing not only the quality of end products, but also the processes and systems...  Read More >>

Certified Total Quality Manager; CTQM: International Standard in Total Quality Management

Certified Total Quality Manager; CTQM: International...

Author: Ayman Alminawi ,  Business Experts
ISBN: 9781981605903
Format: Paperback
$100.29

This standard supports those who seek to become Certified Total Quality Managers. It only takes 25 days for an experienced...  Read More >>

Green Engineering: Innovation, Entrepreneurship and Design

Green Engineering: Innovation, Entrepreneurship and...

Author: Riadh Habash (University of Ottawa, Ontario, Canada)
ISBN: 9781138305229
Format: Hardback
$368.00

This is a primary text project that combines sustainability development with engineering entrepreneurship and design...  Read More >>

The Excellent Education System: Using Six Sigma to Transform Schools

The Excellent Education System: Using Six Sigma to Transform...

Author: Daniel Bloom (Daniel Bloom & Associates, Inc., Largo, Florida, USA)
ISBN: 9781498758505
Format: Paperback
$96.99

This book presents a roadmap on how to implement continuous process improvement to US educational institutions....  Read More >>

Lean Six Sigma for the Practitioner: The Hows and Whys of Process Improvement

Lean Six Sigma for the Practitioner: The Hows and Whys...

Author: Dino Pupulin
ISBN: 9781771802253
Format: Paperback
$28.44

Lean is simple: Get the product to the customer defect-free and as quickly as possible. To get the benefit of lean,...  Read More >>

Simplified Process Improvement: The art of process improvement decoded into 5 simple steps

Simplified Process Improvement: The art of process improvement...

Author: Eduardo Perez
ISBN: 9780999458006
Format: Paperback
$34.29

With social media at the fingertips of billions, a bad customer experience can be disastrous and a great customer...  Read More >>

Latest Reading Guide

MRG2025CC

 

Shopping Cart
Your cart is empty
Shopping cart
Mailing List