Quality Assurance (QA) & Total Quality Management (TQM) books

In this groundbreaking book, Lowellyne James demonstrates how sustainability can be a profit driver for small businesses....  Read More >>

The heightened intensity of global competition has increased the necessity of manufacturing and distribution organizations...  Read More >>

In order to survive and attain market leadership, organizations must engage in longer-term strategic quality activities...  Read More >>

In this groundbreaking book, Lowellyne James demonstrates how sustainability can be a profit driver for small businesses....  Read More >>

A comprehensive manufacturing operations excellence book for building a factory showcase culture. The elements apply...  Read More >>

It is often said that the only true source of sustained competitive advantage is people.The New Human Capital Strategy...  Read More >>

The concepts of quality management have been progressively interpreted and stylized by various practitioners over...  Read More >>

Category management is one of the biggest contributors of commercial value in the area of procurement and supply...  Read More >>

Powering Peak Performance allows any organization to hit the ROAD and put themselves on the fast track to performance...  Read More >>

From start to finish, this book follows a comprehensive case study of a team as they implement a Lean Six Sigma...  Read More >>

Quality Standards for Highly Effective Government, Second Edition establishes a ""new normal"" in government that...  Read More >>

Supply chain management (SCM) is the process of managing the operations of a system of organizations, people, activities,...  Read More >>

This text is a companion to the 8-week online Lean Six Sigma Green Belt course developed by University Training...  Read More >>

This book is an exploration of Lean Six Sigma. Lean Six Sigma is a strategy that can be used in companies to identify...  Read More >>

"Project Management for Performance Improvement Teams (or, PM4PITs, for short) provides practical guidance based...  Read More >>

"Quality management systems form an integral part of modern corporations. Acknowledging current socio-economic and...  Read More >>

A hands-on guide to adapting Lean principles and the Toyota Production System to high-mix/low-volume environments,...  Read More >>

Extending their eight-step process to the realization of a lean office, Tapping and Shuker use a customer service...  Read More >>

Take the Kata path to scientific thinking and superior results! In this long-awaited companion to the groundbreaking...  Read More >>

This book introduces students to business process management, an approach that aims to align the organization’s...  Read More >>

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Winner of a Shingo Research and Professional Publication Award, this book facilitates an understanding of hoshin...  Read More >>

This second edition of a bestseller provides updates to sections on mixed model value streams. It introduces new...  Read More >>

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