Quality Assurance (QA) & Total Quality Management (TQM) books

Combine the leading approaches of Lean Six Sigma and appreciative inquiry with this unique framework for business...  Read More >>

This book encompasses encyclopedic information regarding quality, its assurance as well as management. The objective...  Read More >>

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Title from disc surface; subtitle from container.  Read More >>

When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton...  Read More >>

Lean for Banks describes in easy language how to use Lean and Six Sigma management practices to significantly improve...  Read More >>

While there is substantial research surrounding manufacturing and design-related product hazards, little has been...  Read More >>

This book provides a set of detailed instructions to help you construct your departmental, divisional, or organizational...  Read More >>

Thinking about using PRINCE2 to manage your projects or preparing for PRINCE2 training? Need a rounded introduction...  Read More >>

To help address the challenges of sustainable development, higher education institutions must transform themselves,...  Read More >>

In The Volatility Edge, options trader and researcher Jeff Augen introduces a breakthrough strategy for fully leveraging...  Read More >>

Reveals the management principles behind Toyota's worldwide reputation for quality and reliability. This book explains...  Read More >>

Authored by one of the world's most respected Quality and Six Sigma experts, Howard S. Gitlow, and a best selling...  Read More >>

Competitive Innovation and Improvement: Statistical Design and Control explains how to combine two widely known...  Read More >>

Measuring and managing the performance of a business is one of the main requirements of the management of any organization....  Read More >>

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The best time to stop projects or programs that will not be successful is before they are ever started. Research...  Read More >>

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The first edition won the Project Management Institute's (PMI  Read More >>

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