Customer services books

4580 books were found.

Revolutionizing Customer-Centric Banking Through ICT

Revolutionizing Customer-Centric Banking Through ICT...

Author: Dharmendra Singh ,  Garima Malik
ISBN: 9798369320617
Format: Hardback
$532.40

Many developing countries face a significant challenge: their population needs access to essential financial services....  Read More >>

Optimistic Marketing in Challenging Times: Serving Ever-Shifting Customer Needs: Proceedings of the 2022 AMS Annual Conference, May 25-27, Monterey, CA, USA

Optimistic Marketing in Challenging Times: Serving Ever-Shifting...

Author: Bruna Jochims ,  Juliann Allen
ISBN: 9783031246890
Format: Paperback
$659.97

Marketing is one of the most optimistic business disciplines with the goal of serving consumers or organizations...  Read More >>

Lead Right for Your Company's Type: How to Connect Your Culture with Your Customer Promise

Lead Right for Your Company's Type: How to Connect Your...

Author: William Schneider
ISBN: 9781400246038
Format: Paperback
$32.99

One size does not fit all! Success for your organization begins with knowing your unique business and which leadership...  Read More >>

Leading the Learning Revolution: The Expert's Guide to Capitalizing on the Exploding Lifelong Education Market

Leading the Learning Revolution: The Expert's Guide...

Author: Jeff Cobb
ISBN: 9781400246007
Format: Paperback
$32.99

Successful people never stop learning. Author Jeff Cobb’s objective is to ensure those who lead that learning never...  Read More >>

Secret Sauce: How to Pack Your Messages with Persuasive Punch

Secret Sauce: How to Pack Your Messages with Persuasive...

Author: Harry Mills
ISBN: 9781400246397
Format: Paperback
$32.99

Today’s noisy, digital world has undermined our ability to focus, resulting in new rules for creating persuasive...  Read More >>

Customer-Dominant Logic: Kundendominantes Management als neue Zielgröße im Relationship Marketing

Customer-Dominant Logic: Kundendominantes Management...

Author: Manfred Bruhn ,  Maxim Saleschus
ISBN: 9783658433253
Format: Hardback
$197.97

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D2C – Direkte Kundenbeziehungen statt Plattformabhängigkeit: Wie Direct-to-Consumer-Geschäftsmodelle funktionieren können

D2C – Direkte Kundenbeziehungen statt Plattformabhängigkeit:...

Author: Jan-Paul Lüdtke ,  Michael Fretschner
ISBN: 9783658439316
Format: Paperback
$118.77

Dieses Buch zeigt kompakt auf, warum es für Unternehmen jeder Größe unumgänglich geworden ist, direkte Beziehungen...  Read More >>

Co-Creation im Privatkundengeschäft von Kreditinstituten

Co-Creation im Privatkundengeschäft von Kreditinstituten...

Author: Pierre Stern
ISBN: 9783658439217
Format: Paperback
$211.17

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Act of Caring: "A Self Help Guide to Simple Selling Building Relationships to Grow and ""Excel"" in Sales"

Act of Caring: "A Self Help Guide to Simple Selling...

Author: Michelle Wolford
ISBN: 9798869296597
Format: Paperback
$31.65

This compact gem of a book is as much a primer on fostering meaningful relationships as it is a strategic manual...  Read More >>

Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey

Marketplace Dignity: Transforming How We Engage with...

Author: Cait Lamberton ,  Neela A. Saldanha
ISBN: 9781613631744
Format: Paperback
$58.05

Everywhere we turn, brands and organizations are under fire for failing to treat their customers with respect and...  Read More >>

Experience Rules!: The Experience Operating System (XOS) and 8 Keys to Enable It

Experience Rules!: The Experience Operating System (XOS)...

Author: Michael Hinshaw ,  Diane Magers
ISBN: 9798889265566
Format: Paperback
$52.77

Experience Rules! is a game-changing guide on experience management by industry pioneers Michael Hinshaw and Diane...  Read More >>

Wirtschaftsverwaltung 2.2

Wirtschaftsverwaltung 2.2

Author: John C Robles
ISBN: 9798321652923
Format: Paperback
$44.85

Sparen Sie Geld und Gesch�ft. Erleben Sie, wie Sie Konjunkturzyklen von 10 bis 40 Jahren �berwinden k�nnen, und...  Read More >>

Services Marketing and Customer Relationship Management

Services Marketing and Customer Relationship Management...

Author: Dinesh Kumar
ISBN: 9781774697320
Format: Paperback
$290.40

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Leveraging ChatGPT and Artificial Intelligence for Effective Customer Engagement

Leveraging ChatGPT and Artificial Intelligence for Effective...

Author: Bansal ,  Ngah
ISBN: 9798369308158
Format: Hardback
$447.70

As AI continues to reshape the business environment, it becomes...  Read More >>

What Should We Do?: How to Win Clients, Double Profit & Grow Your Home Service Sales

What Should We Do?: How to Win Clients, Double Profit...

Author: Joe Crisara
ISBN: 9798989553402
Format: Hardback
$95.01

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The Art of Selling: Learn How to Build Trust, Increase Sales, Drive Revenue and Create Customer for Life

The Art of Selling: Learn How to Build Trust, Increase...

Author: Pradip Das
ISBN: 9798320750873
Format: Paperback
$58.05

"Do you feel like your sales approach lacks heart?Are you tired of pushy tactics and superficial connections?Do...  Read More >>

Experience Rules!: The Experience Operating System (XOS) and 8 Keys to Enable It

Experience Rules!: The Experience Operating System (XOS)...

Author: Michael Hinshaw ,  Diane Magers
ISBN: 9798885043823
Format: Hardback
$79.17

Experience Rules! is a game-changing guide on experience management by industry pioneers Michael Hinshaw and Diane...  Read More >>

The Employee Customer Service Guide: Using customer service as a tool for career development and competitive advantage

The Employee Customer Service Guide: Using customer...

Author: Mbinkar Kpunsa Fomunyuy
ISBN: 9798320035130
Format: Paperback
$39.60

"Embark on a transformative journey towards service excellence with ""The Employee Customer Service Guide: Using...  Read More >>

Treasure Hunt: A Common-Sense Approach to Building a Successful Sales Career

Treasure Hunt: A Common-Sense Approach to Building a...

Author: Michael Hinkle
ISBN: 9781642257397
Format: Paperback
$52.77

Sales Isn’t a Rat Race…It’s a Treasure Hunt. The question is…how do you get to the treasure? With over thirty years...  Read More >>

The Art of Seducing Your Customers

The Art of Seducing Your Customers

Author: John Boccuzzi
ISBN: 9798989019205
Format: Hardback
$65.87

Differentiate yourself from the competition by seducing your customers In a world where there's always a cheaper,...  Read More >>

Selling CRM/Tech: It's What's Below the Tip of the Iceberg That Matters Most

Selling CRM/Tech: It's What's Below the Tip of the Iceberg...

Author: James R Stafford
ISBN: 9798879740714
Format: Paperback
$60.69

"If you think you know everything about enterprise technology sales, think again! As a veteran in the fields of...  Read More >>

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