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The highest hurdle that stands before most call center managers today is the shortage of qualified agents. To help... Read More >>
Learn how your organization can make a smooth transition to e-learning. This issue also covers the benefits, competencies,... Read More >>
Pharmacology is the most difficult aspect of the NCLEX licensure examination for both practical and registered nurses.... Read More >>
Presents aspects of electro-epilation and takes into account changes and advances in training and technology. This... Read More >>
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This title describes literacy programmes that take place in contemporary workplaces and explores their consequences.... Read More >>
A guide covering issues in training. Issues addressed include the strategic linkage of training to business objectives,... Read More >>
One of the fastest growing ethnic groups within the United States is the Chicano/Latino population. Chicanos are... Read More >>
No detailed description available for ""Delivering Lifelong Continuing Professional Education Across Space and Time"".... Read More >>
Filled with interactive exercises, participant handouts, and coaching scripts. This book provides the educational... Read More >>
A discussion of the essentials of training for professionals, and a highly practical and critical guide that should... Read More >>
An uncomplicated, systematic approach to on-the-job training, whether you're a manager, line or staff supervisor,... Read More >>
A text for undergraduate and graduate students, offering a framework for examining and establishing effective training... Read More >>
This issue discusses how to run a one-person training department. It offers tips on managing projects and time,... Read More >>
This text analyzes the cycle of training design, from the identification of requirement through to measurement of... Read More >>
Examines the involvement of middle managers in the development of MIS/IT, the impact of the subsequent MIS/IT upon... Read More >>
A guide about how to effectively design, build and assess a training organization that is spread across multiple... Read More >>
Presents new strategies for integrating learning and knowledge into performance and making these skills part of... Read More >>