You and Your Clients: Human Relations for Cosmetology

Author:   Leslie Edgerton (Salon Owner)
Publisher:   Cengage Learning, Inc
Edition:   New edition
ISBN:  

9781562530587


Pages:   161
Publication Date:   01 October 1991
Format:   Paperback
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

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You and Your Clients: Human Relations for Cosmetology


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Overview

This dynamic book teaches an effective communications style that will increase the reader's professionalism and ensure a successful future in the field of cosmetology. Anecdotes and vignettes of salon situations give readers a sense of real-life routines in the cosmetology setting. Checklists, worksheets and chapter-end summaries help improve reader retention of key concepts.

Full Product Details

Author:   Leslie Edgerton (Salon Owner)
Publisher:   Cengage Learning, Inc
Imprint:   Milady Publishing Co
Edition:   New edition
Dimensions:   Width: 18.70cm , Height: 1.00cm , Length: 23.50cm
Weight:   0.318kg
ISBN:  

9781562530587


ISBN 10:   1562530585
Pages:   161
Publication Date:   01 October 1991
Audience:   Adult education ,  General/trade ,  Further / Higher Education
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Table of Contents

Reviews

Introduction. Ambiguous Terms: How to Reach Common Definitions. The Client Talks in Many Ways: Sometimes What Someone Says is Not What She is Saying. How to Establish Yourself as the Authority: Even if it s Your First Day Out of School. How to Structure the Consultation. How to Use Magazine Photos and Other Visual Aids. How to Convince Your Client to Change Her Style. Avoiding the Pitfalls of Overselling. How to Convince the Client to Send You Her Friends. Where the Money Is: Extra Services, How to Sell Perms, Color, and Other Services. How to Convince Your Client to Use the Professional Products. How to Build a Full Booking in Three Months or Less. How to Use Everything You ve Learned.


"Introduction. Ambiguous Terms: How to Reach Common Definitions. The Client Talks in Many Ways: Sometimes What Someone ""Says"" is Not What She is Saying. How to Establish Yourself as the Authority: Even if it""s Your First Day Out of School. How to Structure the Consultation. How to Use Magazine Photos and Other Visual Aids. How to Convince Your Client to Change Her Style. Avoiding the Pitfalls of Overselling. How to Convince the Client to Send You Her Friends. Where the Money Is: Extra Services, How to Sell Perms, Color, and Other Services. How to Convince Your Client to Use the Professional Products. How to Build a Full Booking in Three Months or Less. How to Use Everything You""ve Learned."


Author Information

Salon owner Leslie Edgerton, is a 16-time winner of state hairstyling championships in Indiana, Illinois, and Michigan. A successful hairstylist and designer for 25 years, including platform work for Clairol, Edgerton has written articles for and has had his designs appear in Braids, Bridal Trends, National Beauty School Journal, Kiwanis, and other magazines, and on television (PM Magazine and Cox Cable).

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