Overview

Every insurer is powered by systems. Few people ever see how they work. This book opens the black box. Understanding Modern Insurance Systems gives business leaders and professionals a practical, end-to-end tour of the digital core of insurance-from product development to claims, billing, reinsurance, finance, data, and infrastructure. Clear, structured, and free of jargon, it shows how each business function is operationalized, how systems interact, and why legacy complexity continues to shape today's challenges. If you want to understand how modern insurers really operate-and how operational systems, data platforms, and infrastructure support the business-this book is your guide. insurOS.org aims to share structured insight, spark dialogue, and strengthen collaboration across business and IT - helping us collectively build a more intelligent, integrated, and future-ready insurance enterprise.

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