Overview

Transportation is an essential part of human activity and a service that makes an enormous contribution to the economic, social, and general well-being of countries and their citizens. However, many developing countries and emerging economies are suffering from institutional challenges that impact their transport infrastructure and ability to provide an effective transport service. This book highlights the research on transportation services in Africa and provides theoretical underpinning for future studies on transport service management. It recognises that one size does not fit all, acknowledging that transport service provision in Africa needs to be contextualised amidst the inherent challenges and the travel demands of citizens. This book moves beyond Western transport, land use, and engineering research to explore transportation from a services and business perspective and provides a comprehensive resource encompassing transport service quality, marketing communication, public sector engagement with stakeholders, and sustainable and inclusive transportation. This edited collection brings together insights from authors across Africa to provide much-needed theoretical and practical knowledge for academic researchers and students, as well as policymakers in the region.

Full Product Details

Author:   Emmanuel Mogaji ,  Ogochukwu Ugboma ,  Chinebuli Uzondu
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Weight:   0.870kg
ISBN:  

9781032908427

ISBN 10:   1032908424
Pages:   372
Publication Date:   15 October 2025
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Hardback
Publisher's Status:   Active
Availability:   Not yet available  
This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release.

Table of Contents

Introduction Chapter 1 Introduction to Transport Services Management in Africa: Navigating Challenges, Advancing Opportunities Emmanuel Mogaji, Ogochukwu Ugboma, Chinebuli Uzondu Theme 1: Digital Disruption and Technological Innovation in African Transport Chapter 2 Smart Transport Technologies and Urban Mobility: Enhancing Transportation Satisfaction in African Cities – The Case of Lagos Oluwatobi. O. Omotoye, Lateef, D. Olusesi, Uthman O. Adigun Chapter 3 Technology and Transport Services in African Smart Cities: Governance, Challenges, and Future Prospects Tajudeen Alaburo Abdulsalam, Rofiat BolanleTajudeen, Kamal Asola Bello, Dayo Bamigbade Chapter 4 Exploring Sustainable E-Commerce Logistics Services for Customer Satisfaction Adetayo Olaniyi Adeniran, Samuel Oluwaseyi Olorunfemi, Ayobami Ademola Akanmu Chapter 5 Regulating Ride-Sourcing in Africa: Governance Challenges and Policy Lessons from Cameroon Japhet Kuma Chianebeng, Elvis Chia Ngwah Chapter 6 A Conceptual Framework for MaaS Adoption in Selected African Cities: Comparative Analysis of Lagos, Nairobi, Johannesburg, and Accra Ogochukwu Ugboma Theme 2: Sustainable and Inclusive Urban Transport Chapter 7 Inclusive Transport in Africa: Bridging Gaps and Building Opportunities for Equitable Mobility Sudhanshu Bhatt Chapter 8 Transforming Urban Mobility in Africa: A Practitioner’s Perspective on Sustainable Public Transport in Windhoek Johanna Shikukutu, Prisca Mayumbelo, Temitope Farinloye, Emmanuel Mogaji Chapter 9 Towards the integration of Candongueiros in Luanda into the country's formal transportation network Hélder José, Ana Cristina Inglês Theme 3: Active Mobility and Pedestrian-Centric Transport Systems Chapter 10 Active Mobility and Transport Decarbonisation in a Developing African City Aderibigbe Oluwayemi Oniya Bosede Chapter 11 Conceptualising a framework for promoting active mobility in secondary cities - Namibia Robert Ambunda, Kevin Chomore, Bethino Mbirimujo, Busisiwe Marole Chapter 12 Pedestrian Safety, Security, and Walkability in a Traditional Nigerian City Umar Obafemi Salisu, Ayobami Ademola Akanmu, Sekinat Motunrayo Sanni Theme 4: Transport Operations, Service Management, and Conflict Resolution Chapter 13 Operational Characteristics of Transport Modal Choice in Lagos, Nigeria: Implications for Meeting Commuters’ Mobility Demand and Satisfaction Ayobami Ademola Akanmu, Umar Obafemi Salisu, Samuel Oluwaseyi Olorunfemi Chapter 14 Onboard Conflicts in African Public Transport: Causes, Consequences, and Management Strategies Stephen Agyeman, Philip Kofi Alimo Conclusion Chapter 15 Shaping the Future of Transport Services in Africa: Addressing Challenges and Exploring New Horizons Emmanuel Mogaji, Ogochukwu Ugboma, Chinebuli Uzondu

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Author Information

Emmanuel Mogaji is an Associate Professor of Marketing at Keele University, UK, with a research focus on transformative service provision, particularly within transport services. He developed the Transformative Transport Service Design (TTSD) framework, aimed at advancing inclusive, accessible, and sustainable transport systems across developing and developed economies. His work critically explores how transport services can be better designed, managed, and experienced, especially in contexts shaped by informality and inequality. Through his research and publications, he continues to advocate for people-centred service innovations that drive social impact, equity, and resilience in transport systems globally. Ogochukwu Ugboma is an Associate Professor and Acting Dean, School of Transport and Logistics, Lagos State University, Lagos, Nigeria, specialising in Transport, Logistics, and Supply Chain Management. A fellow of the Chartered Institute of Logistics and Transport (CILT) and the African Centre for Supply Chain (ACSC), Dr. Ogochukwu Ugboma combines extensive academic expertise with practical industry engagement. Her work integrates theoretical frameworks with real-world applications, particularly in logistics performance, transport equity, sustainable supply chains, and skills development in Africa. Chinebuli Uzondu is a Road Safety Advisor with the National Highways UK. She has previously worked as a Lecturer and Researcher in the Department of Transport Management Technology, Federal University of Technology, Owerri, Nigeria, and Postdoctoral Researcher in the Human Factors and Safety Group at the Institute for Transport Studies, University of Leeds, UK, where she obtained her PhD. Her work seeks to understand transport safety and urban mobility using both quantitative and qualitative research methods, to inform the design of transportation services including infrastructure and/or technology interventions, and to evaluate the effectiveness of these interventions.

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