Translate: Multilingual Access to Critical Services in the Age of AI

Author:   Lucas N. Vieira (University of Bristol)
Publisher:   Cambridge University Press
ISBN:  

9781009769358


Pages:   224
Publication Date:   11 June 2026
Format:   Hardback
Availability:   Manufactured on demand   Availability explained
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Translate: Multilingual Access to Critical Services in the Age of AI


Overview

Automated translations can break down language barriers and increase access to information, but they can also be highly inaccurate. This timely book explores the social challenges and ethical considerations of using artificial intelligence (AI) translations in high-stakes professional environments. Based on contributions from over two thousand professionals from critical sectors including healthcare, social work, emergency services and the police, the analysis explores the motivations and consequences of multilingual uses of AI across these sectors. Real-life examples provided throughout the book bring home the delicate balance of risks and benefits of using AI to serve and communicate with multilingual communities. By drawing on concepts such as virtue, trust, empathy and AI literacy, this book makes a case for nuance and flexibility, defends the value of language access, and calls for greater transparency in the development and deployment of AI translation tools. This title is also available as open access on Cambridge Core.

Full Product Details

Author:   Lucas N. Vieira (University of Bristol)
Publisher:   Cambridge University Press
Imprint:   Cambridge University Press
Weight:   0.500kg
ISBN:  

9781009769358


ISBN 10:   1009769359
Pages:   224
Publication Date:   11 June 2026
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   Manufactured on demand   Availability explained
We will order this item for you from a manufactured on demand supplier.

Table of Contents

Acknowledgements; Glossary; 1. Principles and Applications; 2. Living Well with Machine Translation; 3. When the Risks Seem Low; 4. High Risk and Limited Resources; 5. Trust; 6 The Case of Social Services; Conclusion; Notes on Methodology; Notes; Bibliography; Index.

Reviews

'Lucas N. Vieira brings much-needed nuance and non-judgemental analysis to the conversation about machine translation use outside the language professions. In a book jam-packed with rich examples and thoughtful insights, Vieira gives voice to a wide range of tool users and rigorously distils his expert evaluation of complex situations into useful guiding principles, presenting the whole package in an engaging and accessible style.' Lynne Bowker, Canada Research Chair in Translation, Technologies and Society, Université Laval 'This book presents a richly detailed empirical exploration of how machine translation is actually used in public services in the UK. Vieira does not shy away from making practical recommendations that are founded in a thoughtful and balanced analysis of the risks and rewards of using a technology that has quickly become omnipresent.' Philipp Angermeyer, Professor of Linguistics, York University


Author Information

Lucas N. Vieira is Associate Professor at the University of Bristol. He received a New Investigator Award from the UK's Economic and Social Research Council and is a former Arts and Humanities Research Council Fellow.

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