Overview

Behavioral health is full of passionate leaders held back by broken systems, chronic staffing shortages, and operations that never seem to stabilize. This book gives leaders a practical way out. Drawing on experience across Amazon Web Services, behavioral health organizations, higher education, and nonprofits, The Behavioral Health Fix introduces a simple but powerful method-Find-Fix-Serve(TM)-that helps organizations reduce friction, relieve staff overwhelm, improve patient flow, and strengthen leadership alignment without adding more staff or new funding. In less than two hours, leaders learn how to identify true constraints, run targeted 30-day experiments, and build lightweight operating rhythms that make their teams more effective and their work more sustainable. The result: better care, happier staff, smoother operations, and leadership that finally feels in control of the system rather than trapped by it. This book is written for C-Suite executives, clinical directors, and mission-driven leaders who want real change-not another binder, committee, or theory of transformation. It's a short, practical guide built for real-world constraints and designed to help organizations move fast, learn quickly, and create meaningful relief that lasts.

Full Product Details

9781968627027

Table of Contents

Reviews

""The Behavioral Health Fix is a refreshing, practical guide for leaders trying to navigate the chaos of today's behavioral health systems. Isamu Pant strips away jargon and complexity to deliver a clear, actionable framework-Find, Fix, Serve-that helps teams regain focus, capacity, and purpose. It's an important read for executives and clinicians who understand our current approach needs change and want real progress to create a sustainable system."" - The Honorable David J. Shulkin, M.D. Ninth Secretary, US Department of Veterans Affairs ""As the behavioral health landscape becomes more challenging, leaders are looking for practical ways to improve organizational performance. In this book, Isamu empathetically walks leaders through a simple, repeatable process that can transform outcomes for our workforce and consumers. It's enjoyable to read and also a reference I expect to return to over and over."" - Jessica Fenchel Chief Operations Officer, Access Services ""The Behavioral Health Fix is one of the clearest and most actionable frameworks I've encountered in my two decades in behavioral health. Isamu names what every leader feels but rarely says out loud - that burnout, turnover, and inefficiency aren't failures of people, they're failures of systems. The Find-Fix-Serve cycle is brilliant in its simplicity and powerful in its impact. This book gives leaders a way to create true relief for their teams and deliver better care without adding more work or more complexity. Our field has needed this for a long time."" - Melissa Giampietri Executive Vice President of Behavioral Health, Clinically AI ""A great book that points out the root cause. Burnout isn't coming from our people; it's coming from the broken operational systems around them. Find-Fix-Serve gives leaders a no-excuses framework to cut the noise, fix the friction, stop normalizing dysfunction, and relieve constraints instead of pushing more work onto already stretched teams."" - Toni Baruti CIO & CTO, AllHealth Network ""Isamu has an intimate understanding of the challenges modern behavioral-health organizations face. I've seen his work firsthand, driving meaningful outcomes across complex clinical, operational, and technology settings. His new book translates that experience into a clear, actionable framework built to create lasting, positive change."" - Mara Kailin Chief Clinical Officer, Mind and Match ""With over 30 years across the healthcare continuum, I see the Find-Fix-Serve mechanism as a methodical way to build the muscles for continuous improvement and cultural change. Cultural change is one of the hardest things for any organization, and Find-Fix-Serve breaks it into small, measurable steps that build momentum. It delivers real outcomes within existing resources and cuts through constraints one step at a time."" - Tim Stitely Former Chief Information Officer, U.S. Food & Drug Administration ""Isamu Pant has developed a deceptively simple yet incredibly powerful approach - Find-Fix-Serve - that helps leaders quickly identify root causes and implement sustainable improvements. Lightweight and fast, it focuses stretched teams on one core constraint at a time, turning rapid test-and-learn cycles into real relief for patients, staff, and leaders. And while this book is written for Behavioral Health, I'm convinced the approach will work equally well in many other areas, from high tech to education, government to finance, and more."" - Simon Boothroyd Former Global Head of Azure Services Solutions, Microsoft

Author Information

Isamu Pant is a behavioral-health systems strategist and the creator of the Find-Fix-Serve(TM) method, a practical approach used by mission-driven organizations to reduce friction, strengthen operations, and improve patient flow without additional staff or funding. His work draws on cross-sector experience in nonprofit behavioral health, higher education, public policy, and product development at Amazon Web Services. He advises C-Suite executives, and clinical leaders across the country on building organizations that are both effective and human.

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