Overview

ACKNOWLEDGEMENTS INTRODUCTION Mindfulness-A Better Approach to Managing the Self in Conflict See It-Awakening from the Trance Name It-How to Tame What Arises Accept It-How to Be with Conflict as It Is, Not How We Wish It Would Be Pause It-How to Make Space for Doing Something New Breathe-It Really Does Calm Body and Mind Choose It Conclusion-Walking the Path ABOUT THE AUTHOR OUR SERVICES NOTES APPENDIX Takeaway Exercises

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9781642253993

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Phillis Morgan has a clear vision of a healthy workplace -- it is one where managers don't run from conflict. She incorporates mindfulness practices as an essential path for not only moving beyond the fear of conflict, but also learning to accept it with courage. I've had the great pleasure of working with Phillis on live presentations as well as her previous book. She never runs from challenges. She embraces them. And this spirit of embracing that which we find challenging I am confident will enliven leaders, managers, and supervisors who read this book. --Dan Gephart, Training Director/Editor As people are invited to bring more of their whole self into the workplace and public domain, the changes will be unsettling for many and conflicts sure to arise. Leaders need to be prepared with new tools and a new perspective to navigate this shifting landscape. Through a three-decade career working with the highest levels of government and corporate America, Phillis Morgan lays out a practical approach for leaders to bring mindfulness to confront the opportunities workplace conflicts present. --Jason Briefel, Director of Policy & Outreach, Senior Executives Association By laying out a step-wise mindfulness-based process that anyone can follow, she is helping managers foster workplace relationships that are stronger and will allow for higher quality decisions that do not allow fear of conflict to get in the way. Phillis has provided managers with a blueprint for success when confronting conflict in the workplace. We are in her debt. --Todd V. Wells Executive Director, Federal Managers Association Managing conflict well starts with managing ourselves well--how we think about, feel about, and respond to conflict. In her wonderfully innovative book, Resilient in Conflict, Phillis Morgan, J.D., embraces this concept fully, and using mind-fulness practices provides a practical, easy-to-understand and useful guide for leaders and managers of any organization to engage conflict with more clarity, awareness, intention, and resilience. An insightful read. --Ray Kramer Adjunct professor of Clinical Law, New York University Law School Written with candor and conviction, Resilient in Conflict is a must-read for any leader looking for ways to address workplace conflict from the inside-out. Phillis Morgan's insightful narrative addresses the tension that comes with conflict, and offers powerful prescriptions for developing confidence, self-insight, and resilience. --Chuck Garcia Founder of The Emotional Intelligence Lab and Columbia University Professor

Managing conflict well starts with managing ourselves well--how we think about, feel about, and respond to conflict. In her wonderfully innovative book, Resilient in Conflict, Phillis Morgan, J.D., embraces this concept fully, and using mindfulness practices provides a practical, easy-to-understand and useful guide for leaders and managers of any organization to engage conflict with more clarity, awareness, intention, and resilience. An insightful read. --Ray Kramer Adjunct professor of Clinical Law, New York University Law School Phillis Morgan has a clear vision of a healthy workplace -- it is one where managers don't run from conflict. She incorporates mindfulness practices as an essential path for not only moving beyond the fear of conflict, but also learning to accept it with courage. I've had the great pleasure of working with Phillis on live presentations as well as her previous book. She never runs from challenges. She embraces them. And this spirit of embracing that which we find challenging I am confident will enliven leaders, managers, and supervisors who read this book. --Dan Gephart, Training Director/Editor As people are invited to bring more of their whole self into the workplace and public domain, the changes will be unsettling for many and conflicts sure to arise. Leaders need to be prepared with new tools and a new perspective to navigate this shifting landscape. Through a three-decade career working with the highest levels of government and corporate America, Phillis Morgan lays out a practical approach for leaders to bring mindfulness to confront the opportunities workplace conflicts present. --Jason Briefel, Director of Policy & Outreach, Senior Executives Association By laying out a step-wise mindfulness-based process that anyone can follow, she is helping managers foster workplace relationships that are stronger and will allow for higher quality decisions that do not allow fear of conflict to get in the way. Phillis has provided managers with a blueprint for success when confronting conflict in the workplace. We are in her debt. --Todd V. Wells Executive Director, Federal Managers Association Written with candor and conviction, Resilient in Conflict is a must-read for any leader looking for ways to address workplace conflict from the inside-out. Phillis Morgan's insightful narrative addresses the tension that comes with conflict, and offers powerful prescriptions for developing confidence, self-insight, and resilience. --Chuck Garcia Founder of The Emotional Intelligence Lab and Columbia University Professor

Author Information

PHILLIS MORGAN, J.D., is the founder of Resilient At Work, a consultancy and training firm that helps organizations address the behaviors that contribute to workplace conflict, poor communication, high stress, incivility and bias, all of which undermine vibrant, inclusive, and productive teams. Phillis has advised CEOs, Cabinet secretaries, military generals, and senior executive service members. For her advisory work in Afghanistan, Phillis was awarded the NATO Service Medal, Secretary of Defense Medal for the Global War on Terrorism, and Joint Civilian Service Achievement Award. Phillis has trained thousands of leaders, managers, lawyers, human capital professionals and others, in areas designed to foster more conscious, equitable, inclusive and humane workplaces. Phillis is the author of numerous publications, including The Federal Labor Relations Manual: Your Guide to Navigating the Law, a leading treatise used by labor professionals throughout the federal government. Phillis is a certified executive coach, yoga and meditation teacher. For more than two decades, Phillis has actively sought to deepen her understanding of what it means to be awake and compassionate in the world. This learning has included advanced studies in eastern wisdom traditions with masters in India and Thailand. Phillis is committed to incorporating this knowledge into Resilient At Work's consulting and training work with organizations. The aim is to shift thinking so that a process of integrated, sustained development can occur.

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