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Rafael Perez-Uribe Doctor of Business Sciences, U. Nebrija. Diploma of Advanced Studies in applied economics, U. Nebrija. Master's Degree in Organizational Management, EAN University. Maître es Sciences, University of Quebec to Chicoutimi. Specialist in Evaluation and Construction of Management Indicators for Higher Education, School of Business Administration. Postgraduate Studies as Kenkyusei (Associate Researcher) in Total Quality Control and Quality Circles, Fukushima University, Japan. Business Administrator, Universidad Jorge Tadeo Lozano. Director of the research group on the management of large, small and medium-sized enterprises (G3pymes) and Professor attached to the Management of Research of EAN University. Prof. David Ocampo-Guzmán is Business Administration Faculty, EAN University, Colombia. He has expertise in defining, aligning, and addressing strategic planning and directing for companies and organizations, especially small and medium-sized firms. (SMEs). Prof. Ocampo-Guzmán is competent in attending organizational restructuring requirements for both private companies as well as public entities, leading assessment and evaluation processes procuring a profound and thorough organizational diagnosis, allowing the implementation of new management models and/or the upgrade of current ones, which include designing and applying Key Performance Indicators (KPIs).

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