Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement
Author:   Jt Eskelsen ,  Terrel F Transtrum
Publisher:   Servicequest
ISBN:  

9780990626039


Pages:   192
Publication Date:   12 October 2023
Format:   Paperback
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Our Price $208.56 Quantity:  
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Mastering Contact Center Performance: A comprehensive Guide to Effective Measurement


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Overview

The Ultimate Guide to Measuring and Improving Customer Service Performance. This tool will help you to measure and improve your contact center's performance. You will also be able to improve your benchmarking results by comparing with other contact centers and know when you have made accurate and valid comparisons.

Full Product Details

Author:   Jt Eskelsen ,  Terrel F Transtrum
Publisher:   Servicequest
Imprint:   Servicequest
Dimensions:   Width: 21.60cm , Height: 1.00cm , Length: 27.90cm
Weight:   0.458kg
ISBN:  

9780990626039


ISBN 10:   0990626032
Pages:   192
Publication Date:   12 October 2023
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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