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Full Product Details

Author:   Robert Lussier
Publisher:   McGraw-Hill Education
Imprint:   McGraw-Hill Education
Edition:   12th edition
Dimensions:   Width: 20.30cm , Height: 2.00cm , Length: 27.20cm
Weight:   0.957kg
ISBN:  

9781265129552

ISBN 10:   126512955
Pages:   562
Publication Date:   05 March 2021
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Paperback
Publisher's Status:   Active
Availability:   In stock  
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Table of Contents

PART ONE INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU  Chapter 1 Understanding Behavior, Human Relations, and Performance and Being Happy  Chapter 2 Personality, Stress, Learning, and Perception  Chapter 3 Attitudes, Self-Concept, Values, and Ethics  PART TWO INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS  Chapter 4 Communications, Emotions, and Criticism  Chapter 5 Dealing with Conflict  PART THREE LEADERSHIP SKILLS: INFLUENCING OTHERS  Chapter 6 Leading and Trust  Chapter 7 Motivating Performance  Chapter 8 Ethical Power and Politics  Chapter 9 Networking and Negotiating  PART FOUR LEADERSHIP SKILLS: TEAM AND ORGANIZATIONAL BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE  Chapter 10 Team Dynamics, Creativity and Problem Solving, and Decision Making  Chapter 11 Organizational Change and Culture  Chapter 12 Valuing Diversity and Inclusion Globally 

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Author Information

Robert N. Lussier is a professor of management at Springfield College. He has taught management courses for more than 25 years, and has developed innovative and widely adopted methods for applying concepts and developing skills that can be used both personally and professionally.  Dr. Lussier is a prolific author of more than 435 publications. Over one million people globally have used his books. He has been contacted by hundreds of institutions and individuals in more than 75 countries earning him an unsurpassed national and international reputation as an author and keynote speaker.

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