Investigating Workplace Discourse
Author:   Almut Koester
Publisher:   Taylor & Francis Ltd
Edition:   New edition
ISBN:  

9780415364713


Pages:   200
Publication Date:   11 July 2013
Format:   Paperback
Availability:   In Print   Availability explained
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Investigating Workplace Discourse


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Overview

Exploring the characteristics of different types of workplace conversations, including decision-making, training, briefing or making arrangements, this enthralling account pays particular attention to interactions with a more social focus, such as small talk or office gossip. Presenting a range of approaches to analyzing such workplace discourse, Almut Koester argues for a combination of quantitative corpus-based methods, to compare specific linguistic features in different genres and qualitative methods involving a close analysis of individual conversations, to explore such issues as politeness, power, conflict and consensus-building. A corpus of conversations recorded in a variety of office environments both in the UK and the USA is used throughout to demonstrate the interplay between speakers accomplishing tasks and maintaining relationships in the workplace.

Full Product Details

Author:   Almut Koester
Publisher:   Taylor & Francis Ltd
Imprint:   Routledge
Edition:   New edition
Dimensions:   Width: 15.60cm , Height: 1.10cm , Length: 23.40cm
Weight:   0.320kg
ISBN:  

9780415364713


ISBN 10:   041536471
Pages:   200
Publication Date:   11 July 2013
Audience:   College/higher education ,  Professional and scholarly ,  Tertiary & Higher Education ,  Postgraduate, Research & Scholarly
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Notes on data and transcription, Acknowledgements, 1 Workplace discourse: an overview, 2 Approaches to analysing workplace discourse, 4 Relational goals: a framework for analysing interpersonal dimensions of workplace talk, 5 A corpus- based comparison of workplace genres, 6 Negotiating consensus and confl ict in workplace talk, 7 Relational talk in workplace interactions, 8 Conclusion, Notes, Bibliography, Index

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Koester, Almut

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