Integrating E-Business Models for Government Solutions: Citizen-centric Service Oriented Methodologies and Processes
Author:   Susheel Chhabra ,  Muneesh Kumar
Publisher:   IGI Global
ISBN:  

9781605662404


Pages:   337
Publication Date:   28 February 2009
Format:   Hardback
Availability:   In Print   Availability explained
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Integrating E-Business Models for Government Solutions: Citizen-centric Service Oriented Methodologies and Processes


Overview

The expectations of citizens in delivery of services by government institutions have increased over the last decade. Although, governments all over the world are involved in transforming methodologies and processes to satisfy their stakeholders, still there are problems which are causing distress and waste of valuable resources. """"Integrating E-Business Models for Government Solutions: Citizen-Centric Service Oriented Methodologies and Processes"""" provides a unique collection of essential tools and alternative e-business strategies that can be incorporated into e-government solutions. The goal is to help in evolving effective methodologies and processes and consequently provide cost effective and citizen-centric services. Useful to scholars, researchers, and academic institutions, this book will enable readers to examine current issues and promote research initiatives to improve service delivery in e-government.

Full Product Details

Author:   Susheel Chhabra ,  Muneesh Kumar
Publisher:   IGI Global
Imprint:   Information Science Reference
Dimensions:   Width: 21.60cm , Height: 2.00cm , Length: 28.00cm
Weight:   1.100kg
ISBN:  

9781605662404


ISBN 10:   1605662402
Pages:   337
Publication Date:   28 February 2009
Audience:   College/higher education ,  Professional and scholarly ,  Postgraduate, Research & Scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

Table of Contents

Citizen-centric services for government; Citizens e-readiness; Collaborative e-government networks; CRM in e-government; Electronic government website usability; E-participation in local government decision making; Government transformation; Integrated e-business models for government solutions; Integrated service delivery; Interoperability in e-government; Knowledge management security requirements for e-government; Organizationally enabled e-government enterprise architecture; Security aware development of e-government systems; Service oriented methodologies and processes .

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