Overview

Renowned consultant and author Peter Block delivers the latest and fourth edition of his bestselling Flawless Consulting, an intuitive and insightful step-by-step guide to the five phases of effective consulting. The book offers a deep exploration of the skills, tools, and behaviors required to successfully influence others. You'll see exactly what you need to say and do to help others achieve their goals, whether you are an internal or external consultant or anyone in a leadership position who wants to build effective partnerships in business, healthcare, education, or community work. Along with newly updated examples, case studies, stories, and suggestions for putting the flawless consulting process into everyday practice, you'll find: a new section for consultants living in a highly virtual world that explains how to achieve authentic engagement with your clients in virtual and hybrid environments; invaluable information for leaders and internal consultants operating within their organizations; and techniques for successful contracting and discovery. For over forty years Flawless Consulting has been the go-to guide to building trust and structuring meaningful partnerships with others for greater influence and impact. This latest edition ensures that the book will remain the gold standard in the industry for many years to come.

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Peter Block is a citizen of Cincinnati, Ohio. He is a partner in Designed Learning, a training company that offers workshops designed by Block to build the skills outlined in his books. He is the author of Flawless Consulting, Stewardship, The Empowered Manager, and The Answer to How Is Yes. He is the recipient of the American Society for Training and Development Award for Distinguished Contribution to Workplace Learning and Performance and the Association for Quality and Participation President's Award. He is also a member of Training magazine's HRD Hall of Fame. Graham Rowat is an award-winning narrator who has appeared in numerous television shows and stage productions. He has had roles on Broadway in Meteor Shower, Sunset Boulevard, Mamma Mia, Guys and Dolls, LoveMusik, Dracula, and Beauty and the Beast, and his Off-Broadway credits include The Blue Flower (Second Stage) and The Boys in the Band (Transport Group). Nationally, he has appeared in productions of White Christmas and Les Miserables, and his regional credits include Arsenic and Old Lace, Constellations (Berkshire Theatre Festival), and A Funny Thing . . . Forum (Two River Theater, Williamstown Theatre Festival). His television credits include Elementary and The Good Wife.

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