Complaint management as a tool for product optimisation

Author:   Nadine Wenzel
Publisher:   Our Knowledge Publishing
ISBN:  

9786208489588


Pages:   88
Publication Date:   29 August 2025
Format:   Paperback
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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Complaint management as a tool for product optimisation


Overview

Until now, customer satisfaction and CRM have always been at the forefront of complaint management. This book is a guide for anyone who wants to increase their profits while reducing customer churn. The tips are easy to implement and can be applied to any company in any industry, whether service or manufacturing. Learn how easy it is to maintain your position in the market or expand your existing market share. Not only will you retain your customers, but they will also bring new customers with them. With this book, you can move your business forward and leave the competition behind.

Full Product Details

Author:   Nadine Wenzel
Publisher:   Our Knowledge Publishing
Imprint:   Our Knowledge Publishing
Dimensions:   Width: 15.20cm , Height: 0.50cm , Length: 22.90cm
Weight:   0.131kg
ISBN:  

9786208489588


ISBN 10:   620848958
Pages:   88
Publication Date:   29 August 2025
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In Print   Availability explained
This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us.

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