Overview

Abstract The University of Florida received an $85 million, multiparty investment to build HiPerGator AI, a leading AI supercomputer in higher education. University leaders viewed the system as a catalyst—but worried it could become “symbolic technology adoption” without broader institutional change. UF responded with a seven-component model that paired infrastructure with curriculum, research enablement, centralized coordination, governance, and workforce programming. A university-wide “AI Across the Curriculum” initiative was embedded through accreditation processes and supported by the AI² Center. The governance approach balanced provost-level direction with distributed implementation across sixteen autonomous colleges. By 2025, UF scaled to 230 AI-designated courses and 14,000 annual enrollments while expanding research capacity and statewide access to computing resources. The case ends with open questions about leadership succession, infrastructure refresh funding, and whether UF’s model can be replicated elsewhere. Learning Objectives Assess how institutions can convert a marquee technology investment into durable organization-wide capability. Analyze governance and incentives for cross-unit change in decentralized organizations. Design scalable AI literacy initiatives using a course taxonomy, faculty development supports, and accreditation-linked accountability. Evaluate sustainability and replicability, including lifecycle refresh planning, staffing models, and ecosystem diffusion strategies. Appropriate Courses Digital transformation strategy, technology and information management, organizational change and leadership, higher education strategy and governance, B2B marketing, B2B sales strategy, strategic partnerships and alliance management, and public sector innovation This case was developed with the support of the UF/NVIDIA AI initiative, made possible by a transformational gift from Chris Malachowsky.

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Michael Carrillo is clinical associate professor in the Department of Marketing at the Warrington College of Business, University of Florida. He has coauthored cases published through Ivey Publishing and the Warrington Case Series, including Chiara Ferragni: An Influencer in Crisis and Minespider: Building Responsible Battery Supply Chains with Blockchain.

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