Overview

Most ""communication problems"" aren't communication problems. They're coordination problems. In modern workplaces, teams send messages, post updates, and drop links-then act surprised when nothing changes. Information moves. Work doesn't. People call it ""alignment,"" schedule another meeting, and repeat the cycle. A Chat Message Is Not a Comms Plan is a practical field guide for turning information into action-without endless follow-ups, performative status updates, or the emotional labor of translating the same message five different ways. Inside, you'll learn how to: - stop confusing awareness with adoption - write messages that create decisions instead of discussion - design communication that survives context switching - clarify ownership so ""we talked about it"" becomes ""it happened"" - build feedback loops that make change stick - reduce noise without losing visibility This book is part of the Workplace Clarity Collection-short, practical reads that name the patterns professionals experience but rarely see described clearly, and replace them with usable operating structures. If you've ever thought, ""But I told everyone,"" this book will show you what was missing. Because a chat message is not a communications plan. And work doesn't change after the announcement.

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