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OverviewThrough illuminating stories drawn from their interviews the authors describe characteristic styles individuals use in expressing their own emotions and in responding to those of others. And they offer clear strategies for changing styles where it is not proving effective on the job. Full Product DetailsAuthor: Kathleen V. Hoover-Dempsey , Jeanne M. PlasPublisher: WW Norton & Co Imprint: WW Norton & Co Dimensions: Width: 12.70cm , Height: 1.70cm , Length: 20.30cm Weight: 0.440kg ISBN: 9780393336801ISBN 10: 0393336808 Pages: 300 Publication Date: 10 January 1988 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |