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Full Product Details

Author:   Isa Engleberg ,  Dianna Wynn
Publisher:   Pearson Education Limited
Imprint:   Pearson Education Limited
Edition:   6th edition
Dimensions:   Width: 21.50cm , Height: 1.50cm , Length: 27.50cm
Weight:   0.716kg
ISBN:  

9781447969105

ISBN 10:   1447969103
Publication Date:   30 October 2013
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Mixed media product
Publisher's Status:   Active
Availability:   Out of stock  
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

Chapter 1: Introduction to Group Communication Study Questions and Chapter Outline Succeeding in Groups Defining Group Communication The Nature of Group Communication Types of Groups Advantages and Disadvantages of Working in Groups Balance: The Guiding Principle of Group Work Summary Study Guide Key Terms Critical Thinking about the Case Study: The Study Group Dilemma Group Work: It Was the Best of Groups; It Was the Worst of Groups Group Assessment: Essential Group Elements Chapter 2: Group Development Study Questions and Chapter Outline Group Development Stages Group Goals Group Norms Characteristics of Effective Groups Summary Study Guide Key Terms Critical Thinking about the Case Study: Nice to Meet You, Too Group Work: Classroom Norms Group Assessment: How Good Is Your Goal? Chapter 3: Group Membership Study Questions and Chapter Outline Followership Member Needs Member Roles Member Confidence Member Assertiveness Summary Study Guide Key Terms Critical Thinking about the Case Study: Taming Tony the Tiger Group Work: Meeting Member Needs Group Assessment: Personal Report of Communication Apprehension (PRCA-24) Chapter 4: Group Diversity Study Questions and Chapter Outline Heterogeneous Groups Barriers to Understanding Others Personality Dimensions Cultural Dimensions Gender Dimensions Generational Dimensions Religious Dimensions Balancing Group Diversity Summary Study Guide Key Terms Critical Thinking about the Case Study: No Offense Intended Group Work: Identifying Cultural Dialectics Group Assessment: Group Diversity Awareness Questionnaire Chapter 5: Group Leadership Study Questions and Chapter Outline What Is Leadership? Leadership and Power Becoming a Leader Leadership Theories The 5M Model of Leadership Effectiveness Diversity and Leadership Summary Study Guide Key Terms Critical Thinking about the Case Study: The Leader in Sheep's Clothing Group Work: The Least-Preferred-Coworker Scale Group Assessment: Are You Ready to Lead? Chapter 6: Group Motivation Study Questions and Chapter Outline The Role of Motivation Member Motivation Group Motivation Assessment and Feedback Rewards Summary Study Guide Key Terms Critical Thinking about the Case Study: Veni, Vidi, Vici Group Work: The Engagement Index Group Assessment: Group Motivation Inventory Chapter 7: Verbal and Nonverbal Communication in Groups Study Questions and Chapter Outline Two Essential Tools Language and Meaning Team Talk Language Challenges The Importance of Nonverbal Communication Nonverbal Behavior The Nonverbal Environment Nonverbal Communication and Culture Creating a Supportive Communication Climate Summary Study Guide Key Terms Critical Thinking about the Case Study: How to Sink the Mayflower Group Work: Getting Emotional about Nonverbal Cues Group Assessment: Auditing Team Talk Chapter 8: Listening in Groups Study Questions and Chapter Outline The Challenge of Listening in Groups Types of Listening Group Ro

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