Workflow Management Systems for Process Organisations
Author:   Thomas Scheal
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Edition:   2nd ed.
Volume:   1096
ISBN:  

9783540653042


Pages:   229
Publication Date:   11 November 1998
Format:   Paperback
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

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Workflow Management Systems for Process Organisations


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Overview

This book introduces the perspective of customer-driven and teamwork-oriented process organisation. Its aim is to design and test concepts of Computer Supported Cooperative Work, especially concepts for workflow management systems, in order to fundamentally improve business processes in enterprises. Its methodological approach to analysis and design of cooperative networks is a response to shortcomings of current support systems and misunderstandings about cooperative work and team-based organisations. Several different commercial workflow management systems are presented and distinguished in terms of their main characteristics. Novel kinds of business process analysis are proposed, leading to interesting new combinations of information and cooperation technologies. The book not only presents ways to get around the pitfalls resulting from a naive use of these technologies, but also identifies design guidelines and critical success factors.

Full Product Details

Author:   Thomas Scheal
Publisher:   Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
Imprint:   Springer-Verlag Berlin and Heidelberg GmbH & Co. K
Edition:   2nd ed.
Volume:   1096
Dimensions:   Width: 15.50cm , Height: 1.20cm , Length: 23.50cm
Weight:   0.380kg
ISBN:  

9783540653042


ISBN 10:   354065304
Pages:   229
Publication Date:   11 November 1998
Audience:   College/higher education ,  General/trade ,  Professional and scholarly ,  Undergraduate ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Out of stock   Availability explained
The supplier is temporarily out of stock of this item. It will be ordered for you on backorder and shipped when it becomes available.

Table of Contents

From the Functional to the Process-Centred Organisation.- Analysis and Design of Cooperative Networks.- Workflow Management Technology.- Field Study 1: The Coordinator Supporting Distributed Management Processes in a Training Company.- Field Study 2: X_Workflow for Overdraft Management in a Bank.- Conclusion.

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