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Author:   Dieter Veldsman ,  Marna van der Merwe
Publisher:   Springer International Publishing AG
Imprint:   Springer International Publishing AG
ISBN:  

9783031835810

ISBN 10:   3031835816
Pages:   166
Publication Date:   26 February 2026
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   Not yet available  
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Table of Contents

Chapter 1. The Impact of the Human-Centric Movement on Work.- Chapter 2. The Origins of Employee Experience and Why It Matters.- Chapter 3. Differentiating Between Employee Experience (EX) and Other HR Practices.- Chapter 4. Addressing Challenges Within the Field of Employee Experience (EX).- Chapter 5. A Practical Employee Experience (EX) Design Methodology.- Chapter 6. Demonstrating the Impact of Employee Experience (EX) Through Measurement.- Chapter 7. Implementing Employee Experience (EX) Design in the Employee Lifecycle.- Chapter 8. Employee Experience (EX) in the Frontline Workforce.- Chapter 9. How to Build an Employee Experience (EX) Capability Within the Organization.- Chapter 10. Strategy, Stakeholders, and Socialization as Levers of Employee Experience (EX) Success.- Chapter 11. The Future of Employee Experience (EX).

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Author Information

Dr. Dieter Veldsman is the Chief Scientist at AIHR and a Professor of Practice at the University of Johannesburg, specializing in strategic HR, organizational design, and development. With over 15 years of experience, he has held key roles, including Group Chief Human Resource Officer and Principal Consultant, impacting organizations across EMEA, APAC, and LATAM. Dieter is recognized for his thought leadership in the Future of Work, as evidenced by his publications, regular speaking engagements at global HR conferences, and his role as host of ""The HR Dialogues"" videocast. He holds a DCom in Industrial and Organizational Psychology and executive education certifications from Harvard University and INSEAD. He is a registered Organizational Psychologist with the Health Professions Council of South Africa. His accolades include the 'Chief HR Officer of the Year' award (2021) and the 'Psychology Practitioner of the Year' award (2018). Dr. Marna van der Merwe leads the Thought Leadership and Insights practice at AIHR, with over 15 years of experience in HR and consulting. She specializes in aligning people practices with organizational strategy, with a focus on talent management, careers, and employee experience design. Marna is recognized for her research contributions in the talent management domain, particularly regarding the evolution of talent management in the future of work. She is a published author on these topics and frequently shares insights at academic and practitioner conferences. She holds a PhD in Industrial and Organizational Psychology from the University of Johannesburg and is a registered Organizational Psychologist with the Health Professions Council of South Africa

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