Overview

Words That Sell Service is packed with knowledge and wisdom that will help you sell smarter not harder. A must have for service advisors and managers in automotive dealerships and repair facilities! Many simple yet exceptional techniques are demonstrated in each of the selling word tracks provided. Learn the critical skills of how to talk with your clients instead of at your clients by engaging them in a conversational sales presentation, while incorporating your unique personality. This 53 page book contains a wealth of information that will guide service advisors and managers into a more successful and lucrative career.

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9781475125672

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Sally Whitesell is the CEO/Founder of SW Service Solutions. She has performed Service Advisor Training in hundreds of drives across the country at an individual and corporate level for over 23 years. She is published regularly in Fixed Ops, Auto Success, Service Auto Success, and Dealer Magazines as well as many state association and manufacturers newsletters.

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