Words Matter: How One Little Word Can Change the Way You Do Business
Author:   Norman P MacDonald
Publisher:   Createspace Independent Publishing Platform
ISBN:  

9781496066411


Pages:   78
Publication Date:   08 September 2014
Format:   Paperback
Availability:   Available To Order   Availability explained
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Words Matter: How One Little Word Can Change the Way You Do Business


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Overview

Words matter. How we talk about our customers will have a direct impact on how we think about our customers. As you will learn from this book, customers are not a customer or the customer. They are MY customer and YOUR customer. If we fail to remember that, sooner or later they will become someone else's customer.

Full Product Details

Author:   Norman P MacDonald
Publisher:   Createspace Independent Publishing Platform
Imprint:   Createspace Independent Publishing Platform
Dimensions:   Width: 14.00cm , Height: 0.40cm , Length: 21.60cm
Weight:   0.100kg
ISBN:  

9781496066411


ISBN 10:   1496066413
Pages:   78
Publication Date:   08 September 2014
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   Available To Order   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

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