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9781840785739

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Scott Basham has worked as an author (of In Easy Steps books), training consultant and software developer for 16 years. His experience of business training spans most of this time, and includes running a training department for a global software publisher. He has written and delivered both standard and customized courses for many clients including IBM, Sony, Compaq, Hewlett Packard and Deutsche Bank. Many of these are run on-site: mostly in the U.S. but also in Europe, Africa and the Far East. His time as a College and University lecturer has given him experience with a variety of training levels and requirements, as well as different styles and approaches to training.

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