Windows Small Business Server 2008 Unleashed

Author:   Eriq Oliver Neale ,  et al
Publisher:   Pearson Education (US)
ISBN:  

9780672329579


Pages:   816
Publication Date:   09 December 2008
Format:   Paperback
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

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Windows Small Business Server 2008 Unleashed


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Full Product Details

Author:   Eriq Oliver Neale ,  et al
Publisher:   Pearson Education (US)
Imprint:   Sams Publishing
Dimensions:   Width: 17.80cm , Height: 4.60cm , Length: 23.10cm
Weight:   1.248kg
ISBN:  

9780672329579


ISBN 10:   0672329573
Pages:   816
Publication Date:   09 December 2008
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Out of Print
Availability:   In Print   Availability explained
Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock.

Table of Contents

Foreword   xxvii Introduction   1  Book Overview   2   Part 1 Introduction and Setup Chapter 1 Welcome to Small Business Server 2008   5  History of the SBS Product   5  BackOffice Small Business Server 4.0   6  BackOffice Small Business Server 4.5   7  Microsoft Small Business Server 2000   7  Microsoft Small Business Server 2003   8  Essential Server Solution Family   9  Features of SBS 2008   9  Communication   9  Collaboration   10  Protection   11  Expansion   12  Limitations of SBS 2008   13  Hardware Limitations   13  Software Limitations   14  Support for SBS 2008   14  Community Support   14  Online Support   15  Official Product Support   16   Chapter 2 Planning for the SBS 2008 Deployment   17  Knowing the Client Base   17  Understanding How the Server Will Be Used   18  Planning for Correct Licensing.    19  Planning the Hardware   22  Planning the Network   23  Changes in Network Options from Previous Versions   23  Connection to the Internet   23  IP Address Ranges   24  DHCP Configuration   25  Public and Private Domain Names   26  Planning the Storage Layout   26  Changes in Storage from Previous Versions   27  Multiple Partitions Versus Multiple Spindles   27  Minimum Partition/Spindle Sizes   28  Fault Tolerance   29  Backup Technologies   32   Chapter 3 Installing and Configuring SBS 2008   35  Preparing for SBS 2008 Installation   36  Collecting Information for the Setup Process   36  Configuring the Internal Network   37  Disabling DHCP on the Network   37  Installing SBS 2008   38  Collect the Initial Setup Data   38  Prepare the Disk Infrastructure   38  Complete Setup   40  Performing the Initial Configuration of SBS 2008   45  Run the Connect to the Internet Wizard   45  Install Security Updates   48  Run the Set Up Internet Address Wizard   48  Complete Other Setup Tasks   54  Troubleshooting SBS 2008 Installation Issue   57  Log Files   57  Setup Issues   57  Known Installation Issue   59   Part 2 Managing Network and Web Configuration Chapter 4 DNS, DHCP, and Active Directory Integration   63  Understanding the Role of DNS and DHCP   63  Native Tools   64  Preparations and Caveats   67  Default Configuration of DNS and DHCP   67  Securing DNS and DHCP   70  Securing DNS   70  Securing DHCP   71  New in SBS 2008   72  Adding DNS Records   75  Reserving IP Addresses in DHCP Server   76  Troubleshooting   78  Event Log Errors   78  Dcdiag   79  Ping  80  NSLookup    81  Can’t Resolve a Host or Web Site Name   81  ISP’s DNS Server Is Down   82  DNS Returns a Bad Location   82  Curse of the Hosts File   82  There’s a Rogue DHCP Server   82   Chapter 5 Internet Information Services 7.0   85  The Web Sites Under the Hood   85  External-Facing Web Sites Included with SBS 2008   86  Internal Web Sites Included with SBS 2008   86  Additional Web Sites That Can Be Combined with SBS 2008   87  Protecting the Server   87  Default SBS Web Sites   88  Integration with SharePoint   89  Configuring the Default SBS Web Sites   89  Settings for the Default Web Site   95  Settings for the SBS SharePoint Site and for the SharePoint Central Administration v3   96  Settings for the SBS Web Applications and Windows Server Client Deployment Applications   97  Settings for the WSUS Administrator Web Site   98  Protecting Web Site Configuration   99  Backup and Recovery of Metadata Information   99  The Appcmd Command   100  Backing Up the Web Site Configuration   101  Using System State Backup   103  Backup and Recovery of Web Sites   104  Configuring Additional Web Sites   104  Managing SSL Certificates in IIS   106  Understanding the Default Certificates   107  Deciding When to Use a Third-Party Certificate   107  Working with Third-Party Certificates   108  Requesting and Installing a Third-Party Certificate with the Add a Trusted Certificate Wizard   108  Manually Requesting and Installing a Third-Party Certificate   110  Integrating External Web Publishing   116  Troubleshooting IIS   117  Service Unavailable   117  Server Not Found.    118   Chapter 6 Remote Web Workplace and Other Remote Access Solutions   121  Understanding the Role of Remote Accessibility Solutions in SBS 2008   121  Remote Web Workplace   122  VPN   126  RDP   126  Managing and Using Remote Web Workplace   128  Managing the Remote Web Workplace Interface   128  Using the Remote Web Workplace Interface   133  Managing and Using VPN   136  Managing VPN   136  Using VPN   140  Managing and Using Remote Desktop   141  Managing Remote Desktopv   141  Using Remote Desktop   152  Securing Remote Access Solutions   159  Network Security   160  Password Security  161  Troubleshooting Remote Access Solutions   162  RWW Access Issues   162  VPN Access Issues   163  RDP Access Issues   163   Chapter 7 SharePoint and Companyweb   165  Understanding the Role of SharePoint and Companyweb in SBS 2008   166  Companyweb’s Components   166  What’s “In the Box” with SharePoint?    167  Understanding the Default Settings of SharePoint and Companyweb   173  Companyweb Port Settings   173  Companyweb Mobile Settings   173  SharePoint Default URL Mapping     174  Default Program and Data File Locations   175  Customizing SharePoint and Companyweb   176  Merging Data from an Existing WSS 3.0 Site into Companyweb   177  Developing a Data Protection Plan for SharePoint and Companyweb   180  The Recycle Bin   180  Backup and Restore with Native SharePoint Backup   181  Backup and Restore with Small Business Server Backup   183  Troubleshooting SharePoint and Companyweb   185  Event ID Error Message 10016 Is Logged in the System Log After You Install Windows   SharePoint Services 3.0   185  Migration   186   Part 3 Managing E-Mail Chapter 8 Exchange Management   191  Default Mail Configuration   193  Mail Hygiene   194  Preventing the Reverse NDR Attack   197  Configuring Recipient Filtering   198  SMTP Tarpitting   198  Hosted Anti-Spam Solutions   199  Getting Your Mail Delivered   200  How Mail Gets Delivered   200  Ensuring Delivery   200  The Windows SBS POP3 Connector   203  How Does the POP3 Connector Work?    203  Limitations of the POP3 Connector   204  Setting Up the POP3 Connector   204  Receiving Mail for Multiple Domains   206  Adding Additional E-Mail Domains   206  Routing Mail for a Non-Authoritative Zone   212  Cohosting Multiple Organizations on a Single Server   215  Getting Information About Mailboxes   217  Managing Limits   218  With the GUI   218  Setting Limits with PowerShell   221  Using Transport Rules   222  Setting Up Disclaimers with Transport Rules   222  To Create Copies of E-Mails   223  Archiving Mail   224  Using SharePoint Libraries   224  Using Exchange Journaling   225  Troubleshooting Exchange Management Issues   230  Troubleshooting Outbound Mail Delivery   230  Troubleshooting the Content Filter   235  Troubleshooting POP3 Connector   237   Chapter 9 Exchange 2007 Client Connectivity   241  Choosing the Right Exchange Client   242  Outlook 2007   243  What’s New in Outlook 2007   243  Installing Outlook 2007   244  Configuring Outlook 2007   245  Cached Exchange Mode   247  Outlook Anywhere   252  How Outlook Anywhere Works   253  Configuring Outlook Anywhere   253  Outlook Web Access 2007   258  Improvements in Outlook Web Access 2007   258  Using Outlook Web Access 2007   259  E-Mail Certificates in OWA and Outlook 2007   263  Remote File Access in OWA 2007   264  ActiveSync   265  Different Versions of ActiveSync   265  Windows Mobile Devices   266  iPhone   270  Palm Devices   272  Troubleshooting Exchange 2007 Client Connectivity   272  Troubleshooting Auto Account Setup   273  Troubleshooting Cached Exchange Mode   273  Troubleshooting Exchange 2007 ActiveSync   274   Chapter 10 Exchange Disaster Recovery   277  Understanding the Exchange Database Structure   278  Exchange Storage Groups   279  Extensible Storage Engine (ESE) Databases   281  Circular Logging   283  Checkpoint File   283  Transactions 284  Understanding Exchange Backup Methods and Requirements   285  Online Backup  286  Offline Backup   287  Security Permissions   288  Configuring Deleted Item and Mailbox Retention   289  Using Local Continuous Replication   290  Using Windows Backup   294  Using Export-Mailbox   295  Using ExMerge   296  Other Backup Solutions   298  Recovering Exchange Databases from Backup   298  Events Requiring Exchange Recovery   299  Recovery Process   300  Using the SBS Backup Wizard to Restore   300  Using the Recovery Storage Group   303  Mailbox Recovery Using a Recovery Storage Group   307  Using ExMerge to Restore   309  Using Third-Party Solutions to Restore.    310  Repairing a Damaged Exchange Database   311  Recovery Tools   311  ESEUTIL /R   314  ESEUTIL /P   314  ISINTEG   315  Troubleshooting Exchange Disaster Recovery Issues   316   Part 4 Managing Client Connectivity Chapter 11 Group Policy in SBS 2008   321  How SBS 2008 Employs Group Policies   322  Default AD Policies   322  User Folder Redirection   323  WSUS Implementation in SBS 2008   323  Workstation Client-Specific Settings   323  SBS 2008 User Account Settings   323  Overview of Group Policy   324  Group Policy Settings   324  Group Policy Preferences   325  Working with the Group Policy Management Console   328  Navigating the Group Policy Management Console   329  Viewing Group Policy Settings   330  Group Policy Scope and Order of Application   335  Working with Group Policy Modeling and Results   339  Creating the Modeling Report   340  Creating the Results Report   342  Default SBS 2008 Group Policy Objects   343  Default Domain Controllers Policy   344  Default Domain Policy   346  Small Business Server Folder Redirection Policy   347  Update Services Client Computers Policy   348  Update Services Common Settings Policy   349  Update Services Server Computers Policy   349  Windows SBS Client Policy   350  Windows SBS CSE Policy   351  Windows SBS Client--Windows Vista Policy   352  Windows SBS Client--Windows XP Policy  352  Windows SBS User Policy   353  Creating and Modifying Group Policy Objects in SBS 2008   354  Planning the GPO   355  Testing the GPO   357  Implementing the GPO   361  Troubleshooting Group Policy   361  Group Policy Testing Tools   361  Backing Up and Restoring Group Policy   366   Chapter 12 User and Computer Management   369  Understanding the Role of User and Computer Management in SBS 2008   369  Understanding the Role of User Management in SBS 2008   370  Understanding the Role of Computer Management in SBS 2008   371  Understanding the Default Settings of User and Computer Management   371  Understanding User Default Settings   371  Understanding Default Computer Settings   378  Customizing User and Computer Management   381  Customizing User Settings   381  Customizing Computer Management   392   Chapter 13 Macintosh Integration   403  Understanding the Role of Macintosh Integration in an SBS 2008 Network   403  Native Tools   404  Third-Party Tools  404  Planning and Preparing the Network Environment   405  Domain Naming Conventions   405  Active Directory Integration   405  Account Username Conflicts   406  Operating System Notes   407  Preparing SBS 2008 Server   408  SBS 2008 as the Network DHCP Server   408  File Services for Macintosh Not Required   408  SMB Signing Compatibility Requirements   408  Connecting Macs to the SBS 2008 Network   410  Configure DHCP Support on the Mac   410  Configuring Mac OS 10.5   412  Accessing Files   414  Configuring Mac OS 10.4   414  Configuring Mac OS 10.5   416  Connecting to Active Directory   417  Configuring Mac OS 10.4   417  Configuring Mac OS 10.5   422  Accessing E-Mail   428  Preparing the SBS 2008 Network   429  Preparing the Macintosh for Entourage Connectivity   429  Configuring Entourage 2004   431  Configuring Entourage 2008   433  Accessing SBS 2008 Web Resources   435  Companyweb   436  Outlook Web Access   437  Remote Web Workplace   437  Troubleshooting   437  Network Connectivity   437  File Share Access   440  E-Mail Access   440  Windows Support on the Macintosh   441  Boot Camp   441  Parallels Desktop for Mac and VMWare Fusion   442   Chapter 14 Additional Servers   445  Understanding the Role of Additional Servers in an SBS 2008 Network   446  Licensing for Additional Servers   446  Scenarios for Additional Servers   447  Misconceptions About Using Additional Servers   450  Implementing Additional Servers   450  Common Implementation Tasks   451  Additional Domain Controller Configuration   459  Terminal Server Configuration   469  Developing a Data Protection Plan for Additional Servers   478  Installing Backup Services   478  Running a Manual Backup     479  Scheduling Regular Backups   479   Chapter 15 Managing Workstations Through Group Policy   485  Editing and Adding to Default Policies and Settings   491  Organizational Units   491  Security Groups   492  Default Policies   493  Group Policy Impact on Workstations   499  Update Services Client Computer Policy   499  Update Services Common Settings Policy   500  Windows SBS User Policy   502  Group Policy per Workstations   504  Windows SBS Client--Windows Vista Policy   505  Default Vista Firewall Policies   507  Windows SBS Client--Windows XP Policy   509  Windows SBS Client Policy   510  Small Business Server Folder Redirection   510  Deploying Software   511  Controlling the Workstations   515  Adjusting Permissions Using Group Policy   516  Using Group Policy in the Vista Era   519  User Account Control   520  Mapping Network Drives   521  Controlling USB Devices   522  Troubleshooting   526   Part 5 Managing Security and System Health Chapter 16 Monitoring and Reporting   531  Understanding the Role of Monitoring and Reporting in SBS 2008   532  Understanding the Default Settings of Monitoring and Reporting   533  Security   534  Updates   534  Backup   534  Other Alerts   534  Notification Settings   534  Setting Up the Default Monitoring Reports   535  The Daily Report   538  The Weekly Report   541  Customizing Monitoring and Reporting   543  Setting Up Your Own Report   544  Creating Custom Alerts and Notifications   545  Deploying the Custom Alert   549  Sample Event for OneCare   551  Developing a Data Protection Plan for Monitoring and Reporting   552  Special Backups of the Database   552  Scheduling a Backup   553  Shrinking a Database   555  Additional Reporting Capabilities   555  WSUS Reports   555  FSRM Reports   558  Troubleshooting Monitoring and Reporting   558  Best Practices Analyzer   562  Third-Party Monitoring Solutions   563   Chapter 17 Managing Server and Workstation Security   565  The Benefits and Pitfalls of a Single Integrated Server   565  Covering the Basics   566  Physical Security   566  Default Shares   566  Passwords   568  Shared Folders   570  Creating a Share Using the Add a New Shared Folder Wizard   571  Creating a Share Without Using the Wizard   573  Folder Redirection   574  File Server Resource Manager   576  Storage Reports Management   577  Quota Management   578  Default Security Groups   579  User Roles   581  Creating and Editing User Roles   582  Changes to Administrative Access in Windows 200   584  UAC--User Account Control   584  Firewall Protection   588  Windows Firewall with Advanced Security   588  Enable Logging   590  Configuring Rules   591  Windows Firewall in XP and Vista   593  Edge Firewall   594  Ports and Firewall Discovery   594  The Case for Controlling Outbound Access   595  OneCare for Server   596  Configuring OneCare   597  Additional Online Features   598  Windows Software Update Services   601  Managing WSUS   602  Changing Settings   602  Maintaining WSUS Health   604  Expanding the Definition of Security   605  Backup   606  Group Policy   606  Remote Access to Network Resources   607   Chapter 18 Backup and Disaster Recovery   609  What’s New with SBS 2008 Backup and Recovery   610  New Backup Technology   610  Design Considerations   612  Improved Backup   612  Easier Scheduling   613  Dedicated Backup Devices   613  Exchange/SharePoint Backup and Recovery   613  Easier Recovery   614  No Built-in Client Backup   614  Understanding Backup Issues   614  File Recovery   614  Archiving   615  System Recovery   615  Hardware and Media   616  The Backup Plan   616  Site and Security   617  Backup Schedule   617  Using the SBS Backup Tools   618  Windows SBS Console   619  Windows Server Backup   627  WBADMIN Command-Line   631  Windows Recovery Environment   633  Backing Up SBS 2008 Premium Second Server   633  Disaster Recovery with SBS Backup Tools   634  Recovery Wizard   635  Full (Bare-Metal) Restore   639  Troubleshooting Backup Issues   640   Part 6 Beyond SBS 2008 Chapter 19 IPv6 Overview   645  Introducing IPv6   646  New Features   646  Why Do I Need IPv6?    647  How Do I Read IPv6?    647  Saying Goodbye to DHCP   648  Creating IPv6 DNS Entries   649  Using IPv6   649  IPv6 in Action--Windows Meeting Space   649  Troubleshooting IPv6   652  Troubleshooting Utilities   652 Learning Path   653   Chapter 20 PowerShel1   655  Who Needs PowerShell   655  Why PowerShell?    656  How PowerShell Is Used   656  PowerShell Under the Hood   657  PowerShell Basics   658  Using PowerShell   659  Getting Started   660  Commands   661  Aliases   663  Execution Settings   664  Basic PowerShell Example   664  Windows PowerShell Script   666  Exchange PowerShell Script   668  The Power of PowerShel   672  get-command   672  Get-help   685  get-member   686  Get-PSDriv   687  PowerShell Resources   687   Chapter 21 Advanced Installation Options   691  Understanding the Answer File   691  Answer File Generator   691  Answer File Format   695  Installing SBS 2008 with a Custom Internal Domain Name   698  Prepare the Answer File   698  Perform the Installation   699  Installing SBS 2008 into an Existing Active Directory Domain   700  Prepare the Existing Server    701  Install SBS 2008 in Migration Mode   707  Configuring the New Server   708  Moving Data and Settings from the Old Server   712  Reconfigure the Old Server   717  Installing Forefront Security for Exchange and Windows Live OneCare for Server Manually   720  Forefront Security for Exchange   720  Windows Live OneCare for Server  722  A SBS 2008 Resources   725  Microsoft Community Resources   725  SBS 2008 Technical Documentation   725  Web Sites and RSS Feeds   725  Newsgroups   726  Web Logs (Blogs)    726  Small Business Community Resources   726  Web Sites/Blogs   726  Mailing Lists   727  Exchange Resources   727  Macintosh Resources   728  Web Pages and RSS Feeds   728  Newsgroups   728  Mailing Lists   728  iPhone Resources   728  Outlook Resources   729  Outlook Web Access Resources   729  ActiveSync/PocketPC Resources   729  SBS Monitoring and Reporting Resources   730  Group Policy Resources   730  PowerShell Resources   731  Web Resources   731  Books   731  RRAS, VPN, and Network Security Resources   731  Terminal Server Resources   732  Workstation Security Resources   732  Anti-Virus/Anti-Malware Tools   732  Security Response Toolkit   733  Security and Patching Resources   734  General Security Information   734  WSUS Resources   735   Index   737

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Author Information

Eriq Oliver Neale is the owner of EON Consulting (http://www.eonconsulting.net), a small business technology consulting practice in Denton, Texas, and a partner in Third Tier (http://www.thirdtier.net), an organization that provides escalation support for IT organizations around the globe. He is an internationally-recognized Small Business Server expert, and has been awarded the Most Valuable Professional designation for Small Business Server since 2005. Eriq was the lead author for Microsoft Small Business Server 2003 Unleashed, and his other writing credits include contributions to The Internet Unleashed 1997, Windows 2000 Server System Administrator’s Handbook, E-mail Virus Protection Handbook, and several books in both the 2000 and 2003 series MCSE exam preparation series.   Eriq is a 20+-year veteran in the IT industry, getting his start with DOS 2.1 and Novell 1.1. Over the course of his career, he has worked with various operating platforms (Microsoft, Apple, Novell, UNIX, Linux, VAX, AS/400), and he has focused on providing integration solutions for differing platforms. He has worked for small organizations, as well as Fortune 500 companies. Eriq’s introduction to the Small Business Server product line came in a one-year stint supporting the product for Microsoft Product Support and Services in Las Colinas, Texas. Since then, he has been focusing on providing solutions to make running and supporting SBS easier.   In addition to writing, Eriq maintains two blogs, one technical (http://simultaneouspancakes.com/Lessons) and one business-focused (http://msmvps.com/blogs/onq), and hosts a technology-focused weekly Internet radio program for small business owners (http://www.eoncall.com). He speaks regularly at industry conferences and user groups on a variety of SBS-related topics.   Eriq is a native Texan and makes his permanent residence in Denton. He is married, and he and his wife have a menagerie of animals for children. When not writing, blogging, or speaking about technology, he can be found attending baseball and women’s college basketball games, writing and recording music, or reading mysteries.   Amy Babinchak has officially been in IT since 1994 and unofficially for 10 years prior. Like many IT professionals, she started out helping people around the office and in the college dorm to build and use computers. Her knowledge grew from MS-DOS and the early PC applications into a full-time career, when she made the switch from professional environmentalist working from grant to grant into the world of enterprise IT support. In her career, she has supported MS-DOS, Windows 3.11, Novell, and Mac OS, all the way on up to the current versions. Having started her career in enterprise support, Amy noticed that many small businesses were languishing with poorly conceived networks and lack of consistent support. Excessive travel coerced her into opening her own business in 2000.   Amy is now the President of Harbor Computer Services (http://www.harborcomputerservices.net) to serve small businesses in the metro Detroit area and a Managing Partner in Third Tier (http://www.thirdtier.net), which provides escalation support services to IT organizations around the world. Harbor Computer Services has been recognized as a Small Business Specialist (SBSC). Amy actively participates in two local user groups and several online newsgroups. She has spoken at local and international conferences on SBS technical and security topics, including SMB Nation and SMB Summit. Amy is a Forefront MVP and has contributed her technical writing skills to Microsoft SBS 2003 Unleashed and various web sites. When these things don’t keep her busy enough, she provides remote support services for small business consultants using ISA. Amy firmly believes in maintaining work-life balance and has designed her company around this concept. She practices what she preaches by spending as much time as possible on her sailboat, cruising northern Lake Huron.   Steve Banks is a speaker, author, and consultant focusing on the small business space and Windows Small Business Server. With more than 17 years in computer technology fields, he is also the founder of the Puget Sound Small Business Server User Group and president of Banks Consulting Northwest Inc. Steve has collaborated with Microsoft, Forbes, and Hewlett-Packard on white papers and case studies focusing on TechNet, Small Business Server 2000, and Windows Small Business Server 2003.   Timothy Truman Barrett is cleverly disguised as a mild-mannered geek. He actually is a happily married man with his lovely wife of 18 years, Dayna. They have two wonderful daughters, Stephanie and Lauren, who are also lovely. And Tim hates monkeys. A lot. Obsessed with building things from Lincoln Logs and Tinker Toys almost from birth, Tim finally got his first computer at age 15--an old used TRS-80 Model I. It had no instructions or manuals, but by trial and error, he figured out how to make it work. He also learned BASIC and spent the entire summer bugging his mother and six siblings by constantly showing them all the “cool” stuff he could do with it. After studying computer aided drafting (CAD) and physics at Louisville Technical Institute, he went to work in the healthcare industry and then moved into information technology. As a veritable jack-of-all-trades, Tim has worked with just about everything: sewing machines, table saws, X-ray machines, IBM mainframes, phone systems, servers, PCs, and the occasional backhoe.   At age 39, Tim is currently a Microsoft Certified Professional, a Microsoft Small Business Specialist, Microsoft SBS MVP, and the founder of the Kentucky Small Business Server User Group (KYSBSUG). His motto is, “No Geek Left Behind.” He also has strong religious values as one of Jehovah’s Witnesses.   Susan Bradley blogs at www.sbsdiva.com (http://www.sbsdiva.com) and writes on patch management issues for Brian Livingston’s Windows Secrets newsletter. In addition to being one of the writers on this book and Windows Small Business Server 2003 Unleashed with Eriq Neale, she has been a contributing author to the Windows Server 2008 Security Resource Kit, and she has been a contributing author for Harry Brelsford’s SBS 2003 Best Practices book.   Dean Calvert is owner and managing director of Adelaide-based Calvert Technologies (www.calvert.net.au), a Microsoft Gold Certified Partner, and South Australia’s first Small Business Specialist. For more than 13 years, Calvert Technologies has been one of Adelaide’s leading providers of IT solutions and services in the SMB market. Dean has presented at SMB Nation (Seattle and Redmond), Microsoft ANZ Partner Conference (Sunshine Coast), Microsoft Worldwide Partner Conference (Boston and Denver), and TechEd (Gold Coast and Sydney). He often works with Microsoft to present at partner and customer events throughout Australia. In October 2004 Dean became a Microsoft MVP (SBS) and was selected as Australia’s first Small Business Specialist Community Partner Area Lead for the 2007—2008 year. Dean also facilitates the Adelaide SBS Users Group (www.sbsusers.net) which has been running since July 2003. Dean is extremely fortunate to be the husband of Vivienne and father of Reece and Brittany, who regularly pull him away from his computer to show him what life really is all about.   Cris Hanna, BS, SBS-MVP, is the only remaining original SBS MVP, first recognized by Microsoft in 1997. Cris holds a Bachelor of Science in Computer Information Systems and in Management from Park University. Cris is the owner and principal consultant of Computing Possibilities Unlimited in Belleville, IL and focuses on Small Business Customers and consumer support. With over 20 years experience in IT, ranging from enterprise to single users, you can typically find Cris regularly posting in the Microsoft Public Newsgroups specifically focused on Small Business Server.   Cris is the founder of the St. Louis area Small Business Solutions Group, made up of Microsoft Partners who focus on providing software and services to small business.   Kevin James is a solutions architect with more than 15 years of IT consulting experience in Microsoft technologies. He provides services and solutions to large international corporations and small business entities alike through organizations like Microsoft Consulting, HP Services, and his own consulting company. Kevin James is now in his second consecutive year as a Microsoft Small Business Server Most Valuable Professional award recipient.   Jeff Middleton is well recognized worldwide in the Microsoft Small Business Server (SBS) community, known as a speaker, author, advisor, and technical community leader. Microsoft has awarded him each year since 1999 with the prestigious Small Business Server Most Valuable Professional recognition. Based upon 20 years of experience as a consultant and system integrator in small business and vertical market applications, he’s operated his own business located in New Orleans since 1990. Jeff’s name is now synonymous with Swing Migration, the worldwide SMB consultant’s choice of methodology for SBS Server replacement. He founded SBSmigration.com in 2004, providing a technical mentor and training product as a project consultant to consultants. His work is both published and cited in books and trade journals.   As an expert in disaster recovery, domain migration, and a full-range of topics on the SBS and Windows platforms, Jeff travels constantly as a popular speaker. He has presented at conferences internationally including the Microsoft Partner Program, Tech Ed, SMBTN, ITA, and SMB Nation, as well as lending his support in person as a guest speaker to more than 50 local IT Pro groups of all sizes in North America, Australia, and Europe. Starting in 2007, he launched the SBSmigration.com IT Pro Conference held annually during May in New Orleans, offering a unique discussion forum for experts in SMB business and technology.   David Shackelford works for himself as an instructor and gun-for-hire for Exchange, Windows Server, and SBS-related projects. He plans deployments and migrations, conducts audits, and troubleshoots Exchange and SBS problems around the world, all remotely from his office in Olympia, WA. He is associated with CoopLink Ltd, a Microsoft Gold Partner, where he serves as the network architect and project planner. David actively participates on the technical forums at Tek-Tips.com and other random places where Exchange and SBS are being discussed, and he authored a TrainSignal video course on Exchange 2007. He has been awarded the Microsoft MVP award for his contributions to the Exchange community every year since 2004, and keeps a close involvement with the SBS production cycle and program group.   Kevin Weilbacher, SBS-MVP, is a small business consultant in the Tampa, Florida area, and is involved with the Tampa Bay SBS User group. He has worked with the Microsoft SBS Server product for eight years, and was first selected as a Microsoft SBS MVP in 2004. He has managed IT departments in the automobile, healthcare, and financial industries, and speaks on the topics of SBS and small business issues, especially security and compliance, at both the local and national levels.

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