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OverviewJust as pilots and doctors improve by studying crash reports and postmortems, experience designers can improve by learning how customer experience failures cause products to fail in the marketplace. Rather than proselytizing a particular approach to design, Why We Fail holistically explores what teams actually built, why the products failed, and how we can learn from the past to avoid failure ourselves. Full Product DetailsAuthor: Victor LombardiPublisher: Rosenfeld Media Imprint: Rosenfeld Media Dimensions: Width: 15.20cm , Height: 1.50cm , Length: 22.60cm Weight: 0.522kg ISBN: 9781933820170ISBN 10: 1933820179 Pages: 249 Publication Date: 15 July 2013 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: Available To Order ![]() We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |