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9780787961008

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This excellent book, written by two very smart friends of mine, should be read by labor relations professionals, human resources professionals, their colleagues, and the people they work for in health care. Bruce McIver, president, League of Voluntary Hospitals and Homes of New York Essential reading for anyone in health care who might experience a labor dispute. Sidney D. Seligman, senior vice president of human resources, Saint Barnabas Health Care System This book is a must for all those in health care leadership positions. Gary Rosenberg, senior vice president, Mount Sinai NYU Health

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Kenneth F. Kruger is president of Healthcare Human Resources Consulting Consortium, LLC, an association of professionals in human resources management and labor relations. He is past president of the American Society for Healthcare Human Resources Administration (ASHHRA). Norman Metzger is the author, coauthor, and editor of fifteen books and has written more than one hundred articles on the topics of labor relations, personnel administration, and social behavior. He is a recipient of the Annual Award for Literature from the American Society for Healthcare Human Resources Administration (ASHHRA). He is also past president of the American Society for Healthcare Human Resources Administration (ASHHRA).

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